2013-12-18 06:01 PM
First off, I pre-ordered BF4 on my PS3 so I should get the free China Rising.
Next, when the PS4 came out I paid the $10 to get BF4 on my PS4.
Why can I only download China Rising on my PS3 when I play on my PS4 and even paid the upgrade fee, shouldn't I get China Rising on my PS4? This is ridiculas and makes me not want to play Battlefield anymore.
2013-12-18 06:07 PM
2013-12-18 06:11 PM
No, I can't even find a download history in the PSN Store on the PS4. Its pretty easy on the PS3, but on the PS4 I'm not seeing a download history, only a library (which is pretty much apps that have been downloaded).
What I'm guessing is since I pre-ordered on the PS3 I can't get China Rising for the PS4, even though I UPGRADED! I just want this for my PS4 because I don't even play BF4 on the PS3, hence the reason why I paid the upgrade so I can play it on my PS4. Can't EA just send me a new code to put in on my PS4?
2013-12-18 06:13 PM - edited 2013-12-18 06:14 PM
You need to go off the store and into notifications > downloads. I'm in the same situation here and there's nothing in the downloads for me anyway.
2013-12-18 06:25 PM
Nothing...
I already downloaded it on my PS3 thinking it would automatically transfer over to my PS4, but it didn't.
Can I have someone from EA please contact me!? This is ridiculas, this game has been nothing but problems.
2013-12-18 06:31 PM
Same situation the only option was to get a code to download a PS4 version
Check this post:
2013-12-18 06:35 PM
That doesn't help me when I ordered a digital copy, I never had a code to put in.
2013-12-18 06:37 PM
I want to add that after yesterday patch for PS4 the multiplayer games no longer crash the game, looks playable now... they are getting there... just have to have patience.
I stop playing it on his ridiculous crashing state... after realize there was a new patch I just try it again.... I will use that cycle as a rule in case goes wrong again....just to avoid the frustration....
2013-12-18 06:42 PM - edited 2013-12-18 08:59 PM
dmonts45 see your point.... well just show them you pre-order it digitaly before the release date... that was the only way to get China Rising right?
2013-12-19 01:18 AM
@axlpj wrote:
Same situation the only option was to get a code to download a PS4 version
Check this post:
Game Advisors are an excellent resource for code related matters. Just for the rest of the people in the thread here is how to contact a game advisor like axlpj did:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time (call back feature available to North America only).