(PC) You have lost connection to EA Online/Servers

[Tz7RdMXet]

I get disconnected from most matches after a while because I lose connection to EA servers. It only happens in Battlefield 4 and 1. All other games are fine and Battlefield used to work perfectly before March. It's completely random as to when this happens during a match but it's almost guaranteed to happen once every 3 matches.

I've tried all of the troubleshooting methods on here and the battlefield forums like resetting the router, static ip, flush DNS, uotrace to EA servers to check for packet loss etc. None of them work and I'm only really posting this because I've had it after 3 months trying to solve it myself. Maybe someone from EA will notice and realize it's a problem on their end. There's dozens of posts about this issue already and another one probably isn't going to make a difference, so oh well.

[IIPrest0nII · Accepted solution]

Hello @Tz7RdMXet

Do you get this error message in the game menu or in battlelog? If in the game, please check this in battlelog.

[IIPrest0nII · Accepted solution]

Hello @Tz7RdMXet

Do you get this error message in the game menu or in battlelog? If in the game, please check this in battlelog.

[EA_Archi]

Hello @Tz7RdMXet 

I am really sorry for those connection issues with Battlefield games. Can you try to open corresponding TCP ports, as mentioned in this article here? This should improve your connection with the games. Keep us updated on your progress.

Cheers,

Archi

[PBR-Trooper]

This has been happening to me also for last couple of weeks.  I lose connection to the EA servers, I get disconnected from TeamSpeak, & ProCon also.  This does not happen with any other EA game, just BF4.  I can play BF1 fine, with no issues.  I do not lose my internet or anything else.  I do not use WiFi to play,, although I am connected to a router.  I have already checked to make my firewall is not interfering, nor are my anti-spyware or anti-malware causing any issues.

Any ideas on the cause will be greatly appreciated.

PS:  this message shows up in Battlelog, not in game.  I get no warning.

[gpbossman]

It's not ports. If as with me, you shutdown BF4 and then restart it, it's fine again until you get connection lost message again, usually half way through another game.

[EA_Archi]

Hello @gpbossman

I am really sorry for those connection issues with Battlefield 4. You are also playing on PC? Have you tried any of the troubleshooting steps, mentioned in this article here? What region are you in? 

Cheers,

Archi

[Lt_Daniel_Kaffee]

I'm getting this also for the last week. It's not my internet I'm sure as my pin is always great and my broadband is fast. Plus internet and TeamSpeak and everything runs fine. Pleas help!?

[puffonthis]

Exactamondo!!

[puffonthis]

This is the common message......

After all the fixes and blaming etc etc etc

[SuperSoniCOL]

I have exactly the same problem.

Did you find a way to fix it?