12-04-2013 12:15 AM
I purchased the Battlefield Digital Deluxe Edition (over USD $70). I am now able to play Battlefield 4 however, when I try to play China Rising, the game tells me that it needs to be dowloaded eventhough I have downloaded it. Can you help?
12-04-2013 02:06 AM
Only premium players can play China Rising 2 weeks early. Rest has to wait until Dec. 17. Digital Deluxe or Pre-Order just means you get the expansion free, but not early.
12-04-2013 03:29 AM
We are aware that some Premium players, mostly on Playstation and PC, not having access to their Premium Expansion.
If you are not able to access your China Rising expansion on Playstation 3 or Playstation 4, please try following steps:
If you are PC player:
(Please keep in mind that you need to download the BF4 Expansion from the Origin game details page. You can find Expansions as well as additional content as icon on the bottom of the details page.)
If you still have this issue after following the steps above, you will need to get in contact with one of our Game Advisor for a further check of your entitlement. After a short verification process, you will need to provide following information:
We keep you updated as soon as we have additional information.
Hope this helps
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12-04-2013 04:20 AM
For this you will need to contact Origin/EA support they will gladly help you whit this problem https://help.ea.com/en/origin go here press contact as give information press I still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you
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