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Keeper
passrider82
Posts: 1
Registered: ‎12-04-2013

PC Battlelog says I need to install China Rising.

I purchased the Battlefield Digital Deluxe Edition (over USD $70).  I am now able to play Battlefield 4 however, when I try to play China Rising, the game tells me that it needs to be dowloaded eventhough I have downloaded it.  Can you help?

Keeper
terixeri
Posts: 9
Registered: ‎11-26-2013

Re: PC Battlelog says I need to install China Rising.

Only premium players can play China Rising 2 weeks early. Rest has to wait until Dec. 17. Digital Deluxe or Pre-Order just means you get the expansion free, but not early.

Lookout
guthar
Posts: 21
Registered: ‎10-31-2013

Re: PC Battlelog says I need to install China Rising.

JaysenOracle
Posts: 4,797
Topics: 46
XP: 1,461
Ideas: 3
Solutions: 694
Registered: ‎08-17-2013

Re: PC Battlelog says I need to install China Rising.

We are aware that some Premium players, mostly on Playstation and PC, not having access to their Premium Expansion.

 

If you are not able to access your China Rising expansion on Playstation 3 or Playstation 4please try following steps:

 

  • Log into the PlayStation Network Store
  • Search for Battlefield 4
  • Select Add-Ons
  • If you premium access, China Rising should be available for download without any additional cost

If you are PC player:

 

  • Log out of your Origin client
  • Close the Origin process with your Windows Taskmanager
  • Reboot your PC
  • Start Origin, login and check your BF4 game details page.

(Please keep in mind that you need to download the BF4 Expansion from the Origin game details page. You can find Expansions as well as additional content as icon on the bottom of the details page.)

If you still have this issue after following the steps above, you will need to get in contact with one of our Game Advisor for a further check of your entitlement. After a short verification process, you will need to provide following information:

 

  • PNS Persona name
  • Origin E-Mail
  • Purchase date of Premium

We keep you updated as soon as we have additional information.

 

http://answers.ea.com/t5/Battlefield-4/IMPORTANT-Missing-China-Rising-expansion/m-p/1949953#U1949953 - eabastian

 

Hope this helps
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Posts: 8,237
Topics: 183
XP: 4,005
Ideas: 5
Solutions: 2,316
Registered: ‎06-04-2013

Re: PC Battlelog says I need to install China Rising.

For this you will need to contact Origin/EA support they will gladly help you whit this problem  https://help.ea.com/en/origin go here press contact as give information press I still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you 

 

if this helps pleas give XP to my account thanks

mark this as solution if it solves your question so others will know the answer when they come here 

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