My friends account doesnt send security code on e-mail

by marekcu007
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Original Post

My friends account doesnt send security code on e-mail

[ Edited ]
★★ Newbie

My friend(TheStrachoGamer) lost his origin account because on his e-mail wasnt sent a autenticator(security) code.

 

 

Edit:  Removed screenshots as they show the e-mail, which is an account security risk

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Re: My friends account doesnt send security code on e-mail

Hero (Retired)

He needs to look in his spam filter too when he requests that it be sent. If it's not there and he can't get it, he needs to contact a game advisor.  As a player helping player forum we can't assist with these issues. 

 

https://help.ea.com/en/contact-us/new/

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