Missing dxgi.dll fix, had enough of this crap

[grizzels23]

Really EA? So after a long time, I decide to buy a game. pay 60 bucks for bf4, and when I go to launch it, and error code that says missing dxgi.dl pops up. Had this game for more than two weeks now, and havent been able to play at all. I even contacted customer support many times, but they can help me either. What I have done: 

Upgraded directx 

reinstalled the game 

reinstalled orgin 

Tried a new antivirus (Custommer support guys advice) 

I found the dxgi.dll file in system 32, so it is not missing.  here are my computors specs i found recently 

ystem Information
------------------
Time of this report: 12/12/2013, 17:43:09
Machine name: HOME-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.101014-0432)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: DX4200-09
BIOS: Default System BIOS
Processor: AMD Phenom(tm) 9150e Quad-Core Processor (4 CPUs), ~1.8GHz
Memory: 3838MB RAM
Page File: 3203MB used, 4697MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
 

I expect something done, or my money back. And you better answer this ea, and not dodge it like you dodged all the other dxgi questions. 

[Anonymous]

Hi,

have you tried reinstalling Visual C++?

* Open your BF4 folder (normally C:\Program Files (x86)\Origin Games\Battlefield 4)
* In the BF4 folder navigate into _Installer\VC\vc2012Update3\redist

Run vcredist_x86.exe and vcredist_x64.exe

[grizzels23]

yes I have done that as well, no help

[POOHSTICK17]

Hi,

try this from this thread http://answers.ea.com/t5/Battlefield-4/Invalid-license-Reason-code-Missing-DLL-dxgi-dll-Function/td-...

This is from eabarry

Run the DirectX Web Installer from here and then reboot and retry: http://www.microsoft.com/en-ie/download/details.aspx?id=35

[grizzels23]

My direct x is fine, when I install it states that it is already an updated version

[grizzels23]

bump

 i need an answer ea

[jonnybg00d]

Are you able to install DX11?

http://www.microsoft.com/en-us/download/details.aspx?id=35

[grizzels23]

it states that a newer or equvilent version of direct x is already installed 

[jonnybg00d]

What's it say when you run DXDiag.exe? Just to make sure you're all up to date.

How about running game as Admin? Sorry, i bet you have, it's like scraping the bottom of the barrel.

[MaDsneakyDoG]

LOL..ive been all round google trying to fix this problem and iam still getting same message..had 80hrs playing it till i reinstalled windows thinking game might run better..wish id left it alone now..Waste of 40 bucks.All we can do is cry..