Known Battlefield 4 Issues and Next Steps (Updated: Mar 25)

by Carbonic
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Original Post

Re: Known Battlefield 4 Issues and Next Steps

★★ Novice

I have random freezes and BSoD while playing BF4 - probably memory leak?

I debugged my last two crash dumps:

 

Debugging Details:
------------------


BUGCHECK_STR:  0x9C_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  audiodg.exe

CURRENT_IRQL:  f

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

LAST_CONTROL_TRANSFER:  from fffff8000441a818 to fffff800044c6bc0

STACK_TEXT:  
fffff880`03b72c38 fffff800`0441a818 : 00000000`0000009c 00000000`00000000 fffff880`03b72c70 00000000`00000000 : nt!KeBugCheckEx
fffff880`03b72c40 fffff800`04419f57 : 00000000`00000008 00000000`00000000 00000000`00000008 00000000`00000000 : hal!HalpMcaReportError+0x164
fffff880`03b72d90 fffff800`0440de88 : 00000000`00321a68 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x9f
fffff880`03b72dc0 fffff800`044c54ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`03b72df0 fffff800`044c5313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`03b72f30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153


STACK_COMMAND:  kb

FOLLOWUP_IP:
nt!KxMcheckAbort+6c
fffff800`044c54ac 488d8c2400010000 lea     rcx,[rsp+100h]

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  nt!KxMcheckAbort+6c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  521ea035

IMAGE_VERSION:  6.1.7601.18247

FAILURE_BUCKET_ID:  X64_0x9C_GenuineIntel_nt!KxMcheckAbort+6c

BUCKET_ID:  X64_0x9C_GenuineIntel_nt!KxMcheckAbort+6c

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x9c_genuineintel_nt!kxmcheckabort+6c

FAILURE_ID_HASH:  {bfc05df6-1f6e-272c-6108-703420c3f047}

Followup: MachineOwner
---------

 

and ...

 

Debugging Details:
------------------


BUGCHECK_STR:  0x9C_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  esnlauncher4.e

CURRENT_IRQL:  f

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

LAST_CONTROL_TRANSFER:  from fffff80004426818 to fffff800044d2bc0

STACK_TEXT:  
fffff880`009bac38 fffff800`04426818 : 00000000`0000009c 00000000`00000000 fffff880`009bac70 00000000`00000000 : nt!KeBugCheckEx
fffff880`009bac40 fffff800`04425f57 : 00000000`00000008 00000000`00000000 00000000`00000008 00000000`00000000 : hal!HalpMcaReportError+0x164
fffff880`009bad90 fffff800`04419e88 : 00000000`91efd675 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x9f
fffff880`009badc0 fffff800`044d14ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`009badf0 fffff800`044d1313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009baf30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153


STACK_COMMAND:  kb

FOLLOWUP_IP:
nt!KxMcheckAbort+6c
fffff800`044d14ac 488d8c2400010000 lea     rcx,[rsp+100h]

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  nt!KxMcheckAbort+6c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  521ea035

IMAGE_VERSION:  6.1.7601.18247

FAILURE_BUCKET_ID:  X64_0x9C_GenuineIntel_nt!KxMcheckAbort+6c

BUCKET_ID:  X64_0x9C_GenuineIntel_nt!KxMcheckAbort+6c

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x9c_genuineintel_nt!kxmcheckabort+6c

FAILURE_ID_HASH:  {bfc05df6-1f6e-272c-6108-703420c3f047}

Followup: MachineOwner
---------

 

... hope these help.

Message 11 of 1,541 (11,608 Views)

Re: Known Battlefield 4 Issues and Next Steps

★★★★ Novice

So.... still no updates on the fact that your game isnt even loading when the number of people experiencing this is increasing???

Message 12 of 1,541 (11,566 Views)

Re: Known Battlefield 4 Issues and Next Steps

★★★ Newbie

Any word on the issue of awards not counting for overall progression? 

Message 13 of 1,541 (11,540 Views)

Re: Known Battlefield 4 Issues and Next Steps

★★★★ Novice

game freezes on xbox at certain maps like dawnbreaker and hianian resort and freezes when ever im in the after game lobby trying to press b to quit.  my final thought: why release this game if it is not even playable. good job ea

Message 14 of 1,541 (11,520 Views)

Re: Known Battlefield 4 Issues and Next Steps

★★★★ Novice

FIX THE DAMN HALF SCORE ON THE SCOREBOARD DURING MULTIPLAYER!!!

Message 15 of 1,541 (11,484 Views)

Re: Known Battlefield 4 Issues and Next Steps

★★ Novice

your having this problem too? is it a server or what ? its pissing me off as well.

Message 16 of 1,541 (11,475 Views)

Re: Known Battlefield 4 Issues and Next Steps

★★★★ Novice

So basically, they admit that NOTHING is working, and all game is broken, and they still released it. Very cool, this is **bleep**ing pathetic,

 

NEVER-EVER-**bleep**ING-AGAIN, I buy anything from DICE.

Message 17 of 1,541 (11,436 Views)

Re: Known Battlefield 4 Issues and Next Steps

★ Apprentice

Hey DICE,

 

I am playing Battlefield 4 on the Playstation 3.  I recently beat the Campaign mode, obtained most of the Assignments for it, and decided to exit out of my game and turn off my Playstation.  The next time I loaded the game up, which was the next day or so, all of my Campaign progress was lost.

 

However, I still have access to the multiplayer weapons you so gladly locked away on the Single Player Campaign.  My Assignment progress, however, was completely lost.

 

My Playstation 3 is the Super Slim White 500 GB System, and BF4 is updated to 1.02.

Message 18 of 1,541 (11,394 Views)

Re: Known Battlefield 4 Issues and Next Steps

★★★ Novice

What's frustrating is that yet again, the publisher continues to dictate release dates.  Surely these crashes were detected in the beta right?  Why release a game before it's ready?

 

I'm also a bit perturbed that I can't submit an official bug report somewhere, like Bugzilla or something.  I have no idea where to post, if anyone is going to see it or what.  Is Answer HQ the best place?  or the Battlelog forum?  or EA Support?

Message 19 of 1,541 (11,369 Views)

Re: Known Battlefield 4 Issues and Next Steps

★★★ Newbie

"Progress in Multiplayer Lost"

I have this problem all the time, even without crash.

I'm currently level 4 and even though i've stayed on the same server i seem to loose the progress i've made on the previous map.

Usually i get the level up message about 4-5 times when i earn the points needed and then again the following map...when i leveled to lvl 4 the second time (first between maps ant then while playing, same server, following map) it popped up atleast 10 times.

 

I don't really mind, but it's hard when you're in a hectic firefight and the level up message keep popping up and obscuring your vision.

 

Anyway, all i wanted to say is that the problem is not limited to crashes, i've only had one of those so far and some artifacts that i blame on overheated GPU.

 

Oh, and for some reasons it says in the stats that i've quitted 25% of the time, but since i loose my progress all the time i make damn sure that i quit after the xp-counting is done...when are you supposed to quit to not make it look like you're a sour looser?

 

The game is really cool when you play with friends and i hope you sort the stuff out for those that are not as fortunate as me.

Message 20 of 1,541 (11,366 Views)