[Possible solutions/INFO REQUEST] NP Pool Memoryleak [PC only] updated: Apr. 13

by Carbonic
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Original Post

Re: [INFO REQUEST] NP Pool Memoryleak [PC only] (updated Dec. 14)

★★ Apprentice

I received an email from amd:

 

 

Dear Customer,

You had reported an issue with the Catalyst 13.11 Beta driver which involved Battlefield 4 crashing after experiencing a severe memory leak.

We continue to investigate this issue.

Since Battlefield 4 is launched via Battlelog on a browser, what browser (name and version) are you using ?

If you launch the game via a browser other than the default browser you are currently using, does the problem continue ?

I appreciate your feedback and thank you, in advance, for your cooperation.

Regards


AMD Global Customer Care

 

 

Reply MI

 

Thanks for answering

I enter the game from Chrome browser version 
31.0.1650.63 and always close the browser, the browser during the game 
is closed, no matter which browser you use firefox, explorer etc has 
nothing to do with the browser. Memory loss is always on every map 
change goes up to 95% and you have to restart the pc. I have used all 
versions beta drivers and continuous loss of memory. It is in the AMD 
HD5000 and AMD HD6000 series mainly with Windows 8.1. Sometimes in some 
nvidia but very few. For more information you can check this link is 
all well detailed.

http://answers.ea.com/t5/Battlefield-4/INFO-
REQUEST-NP-Pool-Memoryleak-PC-only-updated-Dec-11/m-p/1951455#U1951455


http://forums.amd.com/game/messageview.cfm?
catid=443&threadid=168894&STARTPAGE=1&FTVAR_FORUMVIEWTMP=Linear

hope the technicians can fix the problem. We expect answers thanks.


 

Message 91 of 477 (2,807 Views)

Re: [INFO REQUEST] NP Pool Memoryleak [PC only] (updated Dec. 14)

★★★★ Novice

Did todays patch do anything for this?

Message 92 of 477 (2,805 Views)

Re: [INFO REQUEST] NP Pool Memoryleak [PC only] (updated Dec. 14)

★★★★★ Novice

Nope, leak still there.

 

Patch Notes:

Spoiler
Dec 16 PC Game Update Notes
-Fix for a crash that would cause the game to stall, resulting in a sound loop. This should eliminate most of the problems relating to this.
-Fix for the SUAV (introduced in the China Rising expansion pack) not exploding when hitting enemy soldiers. While these indeed should be deadly, they were never designed for “roadkilling” opponents.
-Fixed one of the issues related to the so-called “Netcode” (see below for details)
-Fix for player tags not always showing when needed to, resulting in players shooting team members.
-Fix for graphical flickering appearing on terrain.
-Fixed the instance where players suddenly would transition into Spectator Mode while playing the Defuse game mode.
-Fix for a Defuse bug where none of the teams would win a round by letting the timer run out.
-Fix for players getting stuck in the revive screen after being killed.
-Fix for players getting stuck in the kill camera after being revived.
-Fix for the game mode specific ribbons being counted twice in the multiplayer progression.
-Made the NVidia 331.82 driver version mandatory for all players.
-Disabled DirectX 11.1 on NVidia cards that have outdated drivers.
-Fixed driver version not being properly detected on NVidia Optimus systems.
-Fixed a minor crash that could occur when bringing up the scoreboard.
-Fix for the issue where the game would get stuck in loading screen when players tried to join a Second Assault map without actually owning Second Assault.

“Netcode” improvement
We’ve addressed the so called “Kill trading”. This refers to when two players fire at each other and, seemingly, both die at the same time. The time window where a bullet could cause damage from an already dead player is now calculated as intended, decreasing the timeframe when players with high latency could get a kill, even though they should be dead according to the server.

R16 Server Update Notes
-Fix for some of the more common server crashes
-Overall performance enhancements
-UCAV ammo replenish time was set from 20 to 90 seconds
-Round time limit intervals were added for the different server types

 

Message 93 of 477 (2,779 Views)

Re: [INFO REQUEST] NP Pool Memoryleak [PC only] (updated Dec. 14)

★★ Novice

same for me. mem leak still there.

I continue with the stock windows 8.1 drivers for my hd5770 because the mem leak bug happens less frequently than with the AMD beta drivers

Message 94 of 477 (2,770 Views)

Re: [INFO REQUEST] NP Pool Memoryleak [PC only] (updated Dec. 16)

[ Edited ]
★ Apprentice

Sending support request to AMD now, hope they will seriously start looking into it soon Frown

 

How can they say that "they didn’t receive much reports related to this issues recently" mean problem is solved.

What it really mean is they are losing a lot of loyalty customers because many people just buy Nvidia instead. Orz

Message 95 of 477 (2,698 Views)

Re: [INFO REQUEST] NP Pool Memoryleak [PC only] (updated Dec. 14)

★★★ Newbie

The patch did not fix the memory problem.

 

Intel i7 2600k

16GB RAM

ATI 6870

 

Actually i want to buy a AMD R9 290 at chrismas, but will take the GTX780!

Message 96 of 477 (2,677 Views)

Re: [INFO REQUEST] NP Pool Memoryleak [PC only] (updated Dec. 14)

[ Edited ]
Hero

Added www.amdsurveys.com/se.ashx?s=5A1E27D25AD12B60 as link so we can report this issue to AMD.

carbonic signature

Message 97 of 477 (2,632 Views)

Re: [INFO REQUEST] NP Pool Memoryleak [PC only] (updated Dec. 14)

★★★★ Novice

Sent mine in. Crosses fingers...

Message 98 of 477 (2,604 Views)

Re: [INFO REQUEST] NP Pool Memoryleak [PC only] (updated Dec. 14)

[ Edited ]
★ Apprentice

Intel Q6600 @ 3GHZ

OCZ 4GB 1000MHz DDR2

XFX HD6870 1GB DoubleDissipation

Windows 8.1 Professional N x64

Chrome 31.0.1650.63 m (latest)

 

GPU driver: 13.11 beta 9.5


Even after the latest patch (16 dec) I've still got the growing NP pool issue. After 2 maps my game becomes unplayable due to swapping. This causes heavy stuttering and freezing. I'm also worried this will ruin my SSD due to excesive swapping activity.

The only way to fix this for me is using Windows 7 compatability mode, but I want to use the DX 11.1 features and optimizations. 

Message 99 of 477 (2,552 Views)

Re: [INFO REQUEST] NP Pool Memoryleak [PC only] (updated Dec. 14)

★★★★★ Novice

That's it! I've got enough!

 

I'm gonna solve the problem by bying a nvidia gtx770. AMD? Never again!

Message 100 of 477 (2,532 Views)