I STILL CAN'T JOIN SERVERS!

[RidgeTheGamer]

The update didn't change anything. Only about 5-8 servers show up and when I join them it will have a black screen and the loading thing flashes in the top right. It lasts for about 15-25 seconds then it crashes. It tells me this on Battlelog, "

ERROR

You were disconnected from EA Online. Please check your internet connection or try again later. ." 

Help would very much be appreciated. I know the servers were down this weekend but I am still unable to play.

- Ridge

[Carbonic]

Well, you should probably check your internet connection as suggested. I however have some things you can try:

Things you should always try / make sure:

• Make sure your computer meet all the game requirements
• Try restarting your computer/console and network equipment (routers, switches etc.) by removing the powercord for 3 minutes.
• Try another browser (Chrome/FireFox/IE)
• Try repairing your game in Origin (right click > repair)
• Try reloading your games in Origin by pressing “Reload My Games”
• Check if Punkbuster is running correctly and update it manually
  https://help.ea.com/in/article/punkbuster-technical-issues 
• Try setting bf4.exe and Origin as a trusted application in the windows(/other) firewall
• Update ALL your drivers especially the graphics card but also components like soundcards, network card, motherboard/chipset, headset and mouse+keyboard, to the newest version, if the problem came with a new driver then remove that driver and downgrade to the driver that worked.
• Try to empty your browser's cache, history and temporary files.
• Make sure your harddrives are not having troubles
  http://help.ea.com/en/article/how-do-i-run-chkdsk/
• Update your Windows using Windows update.
• Run Origin and Battlefield 4 as administrator
  
• If you have a console power if off by holding the power button for at least 10 seconds to clear the cache.

General System Troubleshooting:

• Try testing if the problem is still there if you perform a clean boot 
  http://help.ea.com/en/article/how-to-clean-boot-your-pc/
• Try cleaning your browsers’ cache and temporary files using CCleaner - http://www.piriform.com/ccleaner
• Check Windows' system files for errors:
  http://help.ea.com/sg/article/how-do-i-run-the-system-file-checker/
• Reinstall DirectX, VC, Punkbuster using the installers located in your __Installer folder in your Origin Games --> Battlefield 4 directory
• Disable Antivirus, Firewalls and what else could be blocking.
• Try using the VC installer from here:
  http://www.microsoft.com/en-us/download/confirmation.aspx?id=30679
• Use Windows Eventviewer. Find the crash/problem and look at the error and copy it / screenshot it so we can see it.
  You can also use the reliability window: Start -> type "Reliability" -> View Reliability History -> Find Crash -> Right Click -> View Technical Details

Network Troubleshooting:

• Try flushdns to flush your dns cache ( http://www.wikihow.com/Flush-DNS )
• Make sure Origin doesn’t have connection issues ( https://help.ea.com/article/connection-issues-with-origin )
• Possible connection problems? Try doing a UOtrace to EA’s servers to check for problems – https://help.ea.com/article/how-to-uo-trace – also do a http://pingtest.net and a http://speedtest.net and remember to post all the results.
• Make sure you are the only one using the internet connection, especially make sure no torrent programs are running. Use a wired connection as well, no wireless.
• Manually port forward:
  http://help.ea.com/en/article/online-ports-for-battlefield-4/ (the ports are the same as for BF4)
• Test your port forward http://www.yougetsignal.com/tools/open-ports/