Hi! I hacked

[doggunz]

Hi! I hacked, I remember login, ID, and the question and replies to the secret question and all, can I restore your account origin and how?

[EA_Dennis · Accepted solution]

If you still have access to the registered email address you can reset your password by clicking the link below the password field when logging in. This will send a mail to your registered email address with further instructions. If you don't have access to your email address anymore, you'll have to contact a Game Advisor for further assistance.

1 Click on the following link: https://help.ea.com/contact-us

2 Click on the blue button "Contact a Game Advisor"

3 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"

4 Select the type of issue and the platform you play on, and click on "Find Solutions" again.

5 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.

6 Select a contact option. Note that you may get different contact options depending on your country or time of day.

[JaysenOracle]

Im AnswerHQ geht es darum, dass Spieler anderen Spielern helfen und als solche, können wir mit Kontoproblemen nicht helfen.

Du kannst anrufen oder den Live Chat versuchen

Live Chat

1. https://help.ea.com/de/contact-us/
2. Klicke auf den blauen Kontaktiere einen Spielberater Knopf
3. Beschreibe das Problem in wenigen Worten.
4. Klicke auf Lösung finden
5. Wähle Produkt: z.B. Die Sims oder Origin
6. Wähle Fehlerart: z.B.: Kontoverwaltung oder Rechnungsstellung/Kaufen
7. Wähle Platform: z.B.: PC
8. Klicke Lösung finden
9. Scroll hinunter und klicke auf Ich brauche immer noch Hilfe
10. Klicke Jetzt Chatten um mit einem Spielberater zu sprechen.

Falls der deutsche Live Chat nicht zur Verfügung steht, versuche den englishen:

1. https://help.ea.com/en/contact-us/ 
2. Stelle sicher, dass die Sprache auf US eingestellt ist
3. Klicke auf den Knopf Contact a game advisor
4. Beschreibe dein Problem in wenigen Worten und klicke auf Find solution
5. Wähle ein Product: z.B. Fifa 14, Battlefield 4 oder Origin
6. Wähle ein Issue Type: Billing/Purchasing or Account Management
7. Wähle eine Platform: PC
8. Klicke Find solution
9. Scroll etwas herunter und klicke auf I still need help
10. Klicke Chat Now um mit einem Spielberater zu chatten

Telefonnummern

Für Deutschland: 0221 – 37050193

Für Österreich: 0720 - 883349

Für Schweiz: 0225 - 181005

Hope this helps
---------------------------------------------------------------------------------------｡ Cheers ｡-----------------------------------------------------------------------------------------
► ✔ Please don't forget to resolve your question if this helps as it could help others &all . Click XP if someone helped! ◄

***Please note...I do not work for EA/Origin. Questions belong in the forums. Solution is like medicine,same medicine/solution may not work on same problem

I don't answer questions via PM.  AHQ is "Player-to-Player" technical self-help forum

[EA_Dennis · Accepted solution]

If you still have access to the registered email address you can reset your password by clicking the link below the password field when logging in. This will send a mail to your registered email address with further instructions. If you don't have access to your email address anymore, you'll have to contact a Game Advisor for further assistance.

1 Click on the following link: https://help.ea.com/contact-us

2 Click on the blue button "Contact a Game Advisor"

3 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"

4 Select the type of issue and the platform you play on, and click on "Find Solutions" again.

5 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.

6 Select a contact option. Note that you may get different contact options depending on your country or time of day.

[exo_bestp44]

Hi EA, i almost have the same problem just i don't have access to the mail adress i linked my origin and EA account with because that mail adress got hacked, i do know the games that i have on it and my ID and the mail adress, just i can't change my password since i can't login to that mail adress, i would LOVE to play again on battlefield 4 and others games that i had on that account pls help me.

you can contact me on this mail adress [edit: email address removed] 

[EA_Stiv]

Hi @exo_bestp44,

This thread is a bit old, so the steps above might not be the same. You'll need to get in contact with one of our Game Advisors to address this issue.

Please follow this link and the following steps: http://help.ea.com/en/contact-us/new/

1. Select Origin as the product

2. Select your platform

3. For Topic, select Manage my Account

4. For the type of account issue, select Hacked Account

5. Enter in any details you have

6. You'll be asked to log into your account here. However, as you currently do not have access to your account, you'll want to follow the link that says "Click here if you cannot sign in": http://i.imgur.com/pj05oQn.png

7. Enter in your details

8. From here, you'll be able to select a call back option.

If you continue to have any difficulty contacting a Game Advisors with these steps, let me know and I'll see how I can help.