Game disconnected: you were kicked RESTRICTION: Disallowed Program/Driver [130827]

[Abalisk74]

Actually hadn't had a chance to sit down and play for a couple of days.  Sat down last night and was fine, played a couple of rounds this morning and was fine (except no game sounds, music, but no gunfire or Bay-splosions).

Between game update and beta Nvidia drivers, something seemed to have worked somewhat.

[Disguise_AU]

Getting this in both Battlefield 3 & 4: "RESTRICTION: Disallowed Program/Driver " 
Using stock Windows 8.1 with nothing new installed except the following: 
Google Chrome 
Origin 
Battlefield 3 
Battlefield 4 

That's it.. So why is it happening? 
PB is up to date, BF3 & 4 up to date, Chrome and Origin up to date, Windows up to date.... Obviously some sort of error with PB.

[lRideBarney]

Been getting this error as well, but only after updating to  13.12 whql (AMD), 13.9 I didn't get this message but bf4 yelled at me everytime I loaded the game for using that driver. Ironic, download the driver EA tells me to for bf4, and that driver causes me to get kicked constantly. Any clues on a fix?

[ohiotchunter]

I have deleted punkbuster reinstalled it, checked punkbuster A and B all working.  I have updated my video card drivers and tryed to repair bf 4.  I have reset my computer and ran malware scans virus scans and re did all the above...   Nothing is running on my computer other than BF4.   I am still getting booted by punkbuster due to the 130827 program driver error...   I have been running the same system for almost a year and had no problems that I can remember.   Now that BF4 updated im getting these problems and nothing I have done is fixing it...   Is someone looking into this issue  I have done all I have seen out there and this error still boots me from every game... 

[MarcusRavenheart]

Alright, So hopefully this will help folks. I own Battlefield 3 and 4. Both were having the same issue. This fix does work for Windows 8 and 8.1 as well.If you would like to check to see if your kick is based on a heartbeat problem you can verify it by checking your PB log.

How to Check the PB log for a heartbeat error
Go to your PB folder (located inside the game installation folder) and look for the “pbcl.log”.

Open the pbcl.log then copy and paste the latest lines of the log into a new note here.

If the pbcl.log does not exist, please create a plain text file "pbcl.cfg" (use a text editor like "Notepad", make sure it has no additional '.txt' extension). Open the pbcl.cfg (again something like “Notepad”), copy the text pb_logtofile 1 and paste it into the pbcl.cfg. Then save the file and join a PB enabled server. After a few moments, you should have a new “pbcl.log” file in the PB folder.

Sometimes you will check your log and it will state something like:
[04.11.2014 09:42:19] pb_LogToFile = 1 (0=No, 1=Yes)
[04.11.2014 09:42:19] Changing PunkBuster homepath to [C:\Users\JohnDoe\AppData\Local\PunkBuster\BF4\pb\]
This means that your game is installed in a directory other than the main directory and your punkbuster log is saved in that directory. Check the log in that directory.

*Example of a log with Heartbeat error*
[04.11.2014 09:42:19] pb_LogToFile = 1 (0=No, 1=Yes)
[04.11.2014 09:42:19] Attempting to resolve master5.evenbalance.com
[04.11.2014 09:42:19] Resolved to [50.63.136.194] (18)
[04.11.2014 09:42:19] PunkBuster Client (v2.333 | A0 v) Enabled
[04.11.2014 09:42:19] Game Version [117022]
[04.11.2014 09:42:19] Connected to Server 216.52.143.53:25200
[04.11.2014 09:42:22] PB Services socket initialized
[04.11.2014 09:42:25] WARNING: PB Kicks for Name Spamming and Name Stealing and Level 2 PB Restrictions on this Server
[04.11.2014 09:42:25] PB Server assigned guid = #############################
[04.11.2014 09:42:25] Receiving from PB Server (v v1.883 | A1390 C2.333)
[04.11.2014 09:42:27] PnkBstrA successfully loaded PnkBstrB
[04.11.2014 09:42:30] PnkBstrB service installed and started successfully
[04.11.2014 09:45:15] Service Communication Failure: PnkBstrB.exe no heartbeats
[04.11.2014 09:45:26] PnkBstrB service installed and started successfully
[04.11.2014 09:46:06] RESTRICTION: Disallowed Program/Driver [130827]
[04.11.2014 09:46:10] Not Connected to a Server

How to Resolve PnkBstrB from failing to get a heartbeat on Windows 7/8/8.1
Provided by the folks at Evenbalance
If you run some type of personal firewall or security software, make sure that you configure it to fully allow our services, especially PnkBstrA.exe. These kicks are most often caused by our PnkBstrA.exe service failing to properly install our PnkBstrB.exe service during gameplay. Also, several Windows 7 users have reported that the following steps corrected the issue for them: 1) login as an Administrator user, 2) open Windows Explorer and browse to c:\windows\system32 (or wherever the windows folder is on your machine) - note: if you run Windows 7 64 bit, you need to browse to c:\windows\syswow64 instead, 3) scroll down and find PnkBstrA.exe, 4) right-click PnkBstrA.exe and choose Properties, 5) click the Compatiblity tab, 6) click the button at the bottom of the window that reads "Change settings for all users", 7) click the checkbox for "Run this program as an administrator", 8) click the "Ok" buttons to accept the changes and get back out.

Attention Avast! and other Antivirus Users: It is normally recommended that the following two directory's are free from shields and antivirus/firewall blocks
Your pb folder in your user directory - Example: C:\Users\JohnDoe\AppData\Local\PunkBuster\BF4\pb\
Your pb folder in the game directory - Example: E:\Program Files (x86)\Origin Games\Battlefield 4\pb\

[marstein-ED]

I changed the settings on the PnkBstrA service (Run as Admin), and updated with the latest punkbuster version. I still get the errors. Weird is that there seems to be a heartbeat problem:

[05.25.2014 19:39:10] pb_LogToFile = 1 (0=No, 1=Yes)
[05.25.2014 19:39:10] Attempting to resolve master2.evenbalance.com
[05.25.2014 19:39:10] Resolved to [50.62.76.68] (18)
[05.25.2014 19:39:10] PunkBuster Client (v2.333 | A0 w) Enabled
[05.25.2014 19:39:10] Game Version [117022]
[05.25.2014 19:39:10] Connected to Server 66.55.142.160:30000
[05.25.2014 19:39:13] PB Services socket initialized
[05.25.2014 19:39:16] WARNING: PB Kicks for Level 1 PB Restrictions on this Server
[05.25.2014 19:39:16] PB Server assigned guid = 219a9a001c9d080e5cf62f64269531e1
[05.25.2014 19:39:16] Receiving from PB Server (v v1.890 | A1390 C2.333)
[05.25.2014 19:39:18] PnkBstrA successfully loaded PnkBstrB
[05.25.2014 19:39:21] PnkBstrB service installed and started successfully
[05.25.2014 19:42:16] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[05.25.2014 19:42:27] PnkBstrB service installed and started successfully
[05.25.2014 19:43:10] Master Query Sent to (BF41.EVENBALANCE.COM) 50.23.100.138
[05.25.2014 19:43:10] RESTRICTION: Disallowed Program/Driver [130827]
[05.25.2014 19:43:11] Received Master Security Information
[05.25.2014 19:43:15] Not Connected to a Server

[jaster1015]

same thing i updated mine to the most recent 337 when i got the game. It was running fine (one or two weeks) but then started doing that for no reason EVERY MATCH

[SandiMraka]

This PB - A and B have some problems, i'm doing a restart of this services every time before i start to play, and one day without any problems, the next day in 30 minutes PB kicked me about 6 times out. The problem is the service not any drivers.