[FIXED] - Unable to transfer gen 3 to gen 4

by Hermanater1
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Original Post

Re: How do I transfer stats from old gen to next gen on bf4

★★★★★ Novice

@GrootIamGroot is there an up date to this yet please?

 

Can you also confirm EA are looking into this as a matter of urgency, and provide a timescale as to when we can expect a resolution?

 

Thanks

Message 71 of 165 (1,908 Views)

Re: How do I transfer stats from old gen to next gen on bf4

Community Manager (retired)

Hi @harrymanta

I'm sorry for not replying to you before.

Unfortunately we still don't have an estimated time of resolution for this issue, and we're still looking at it, you can rest assured we're taking a close look at it and we're trying to get a fix for the users that were affected by it and trying to prevent this from happening in the future for other users. Sometimes things like this take time to be created through out all platforms.

When I have an update, me or another colleague of mine, will update this thread with the proper information and resolution.

I hope you can understand, and while you're waiting I can only recommend you guys to have fun playing BF4 on your second soldier, and to check the latest info of BF1 beta which is coming soon:

https://www.battlefield.com/news/article/battlefield-1-beta-dates

 

Thank you once again for your feedback, and please wait for an update from our part.

Message 72 of 165 (1,891 Views)

Re: How do I transfer stats from old gen to next gen on bf4

★★★★ Novice

Are we free to play until our stats transfer or should we not play? been a couple days and im having withdrawals 

Message 73 of 165 (1,879 Views)

Re: How do I transfer stats from old gen to next gen on bf4

[ Edited ]
★★★ Newbie

BF4 player name - PAULIM883
Next-Gen Console - PS4
Date and time of incident - 25/08/2016 08:00 AM
Details of what happened(crash, no prompt, etc.) - no prompt

 

I´m from brasil and seeking solution here.

Message 74 of 165 (1,848 Views)

Re: How do I transfer stats from old gen to next gen on bf4

[ Edited ]
★★★★ Novice
Look at this. This was taken from the Spanish HQ.
First image says:
If am not wrong that promotion is no longer available buddy. I dont think you could transfer your progress at this point.
Second image says:
Am afraid that option is no longer available. You need to start again from lvl 0.

Thats all. No solution for this.

Same form Ps and Xbox
Link 1 Playstation: http://answers.ea.com/t5/Battlefield-4/Sincronizacion-de-PS3-a-PS4/m-p/5512094#U5512094

Link 2 Xbox: http://answers.ea.com/t5/Battlefield-4/Battlefield-4-stats-xbox-360-a-xbox-one/m-p/5500233#U5500233
Message 75 of 165 (1,837 Views)

Re: How do I transfer stats from old gen to next gen on bf4

★★★ Novice

*Comes back 3 years later and they're still LOOKING INTO IT, I highly suggest that this threads is closed; they're not concerned with our issues.

Message 76 of 165 (1,827 Views)

Re: How do I transfer stats from old gen to next gen on bf4

★ Novice

BF4 player name - paulaokiller22
Next-Gen Console - XBOX ONE
Date and time of incident - 0745 GMT (20/08/16
Details of what happened(crash, no prompt, etc.) - no prompt

Message 77 of 165 (1,812 Views)

Re: How do I transfer stats from old gen to next gen on bf4

★★★ Newbie

i didnt get this message its been 3 weeks now and i cant get help

 

Message 78 of 165 (1,799 Views)

Re: How do I transfer stats from old gen to next gen on bf4

★★ Novice

BF4 player name - KillerMiloX
Next-Gen Console - Xbox One
Date and time of incident - august 22 - actually
Details of what happened -  No prompt to transfer

Message 79 of 165 (1,759 Views)

Re: How do I transfer stats from old gen to next gen on bf4

★★★★★ Novice

Here's My info. 

 

BF4 player name - Tomie_Again
Next-Gen Console - PS4
Date and time of incident - 8/25/2016 around PM 6:00~7:00 // -GMT+9 (Seoul)-
Details of what happened(crash, no prompt, etc.) - No prompt "Stats copy" messege

 

I have already consulted with ea live chat, but I still didn't resolve.

 

Sincerely hope to resolve this issue.

 

Message 80 of 165 (1,742 Views)