August 2016 - last edited September 2016 by EA_Andy
How do I transfer stats from bf4 from Xbox 360 to Xbox one I just downloaded it on one
Solved! Go to Solution.
September 2016
Hey all,
This should now be resolved for all users and you'll get the prompt to transfer over to your new console.
If for any reason this isn't the case please let us know so we can review further.
Thank you for your patience while this has been worked on.
- Andy -
August 2016
When you first load the game, you should see a prompt that asks you if you would like to transfer your stats. Make sure you accept this. If you say NO or pass by it, your stats will be wiped and you and anybody else cannot regain them again.
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I do not work for EA. I am just a gamer helping fellow gamers.
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August 2016
August 2016 - last edited August 2016
I bought BF4 Xbox One version and launched for the fisrt time yesterday.
Just after the game load, my Xbox One freezed. I had to restart Xbox One.
Then I launched BF4 again, and I received an information about Premium package unlocked.
I waited for a few minutes, but NO TRANSFER DATA PROMPT appeared.
I really need advanced support to help me.
My soldier is level 62 on Xbox 360 and I get all achievements. I need my stats transfered to Xbox One.
Please, help.
My gamertag is lordeleo
August 2016
Hey @lordeleo,
in this case it'd be the best to contact my colleagues from the EA Support. =)
How that works: -> Click me! <-
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Cheers,
Val
August 2016
Thanks for reply. I already opened a support ticket (Case #25104892)
But I'm waiting for an answer.
Please, help me if you can.
Thanks
August 2016
Hey @lordeleo,
here on the forums we have no access to tickets and we don't work on them.
If you already opened a ticket, then there's nothing left to do other than waiting on a response.
Cheers,
Val
August 2016
Don't bother waiting for an answer; I did the same thing and then the next day they basically told me it's impossible to transfer my stats now and marked the case as resolved. EA Support are useless for this one.
August 2016
It's very ease for them to just ignore us.
But I'm costumer and I want my rights.
I bought the game in the Xbox one version just to get all achievements, and I'll do that. I'll not accept a "we can't" as answer.
I will bother until they fix the problem. And I will post online for all players become aware of it.
August 2016
I'm in the exact same boat as you. I bought the game on PS3 and got all the trophies including DLC. I bought the PS4 version expecting to have all those online trophies autopop like I was told they would. I'm not taking "sorry but we can't do anything" as an answer so I'll be right there alongside you trying to get this working.
On another note, I contacted EA live chat today and got a more reassuring response this time. I was told that they're aware there is an issue regarding stat transfer and that they're currently investigating it. I was also advised not to play online until a fix is released. If you want to contact them asking the same thing it might do some good; the more people that report having a problem the more likely they are to fix it.