September 2016
Ive been playing for the past 3 years, i pre-orderd, and all of my info has been completly destroyed. I was ll 100 I had ~460 dog tags, almost all of the weapons.. and it's all gone.
September 2016 - last edited September 2016
Also, I didn't use the reset button given to premium.
September 2016
I found your Battlelog Profile and I am thinking you lost your stats when you switched from Xbox 360 > Xbone. You either passed by the stat transfer screen, or were part of the unlucky that did not see the prompt due to an issue currently going on with it. Since you have leveled up your Xbone soldier to 10, there is nothing that can be done to transfer your stats now. Sorry!!!
Did my post help you? Click "Grant XP"
Did my post solve your issue? Click "Accept As Solution"
I do not work for EA. I am just a gamer helping fellow gamers.
See you on the Battlefield!!!
Multi-Platform Elite Race: PC, Xbox One, Xbox 360, PS3, PS4
I DO NOT ANSWER PMs. IF YOU NEED HELP, POST A NEW THREAD SO THE WHOLE COMMUNITY CAN GIVE INPUT, AND IF IT GETS SOLVED, EVERYONE CAN SEE THE SOLUTION.
September 2016
If I hit the reset on "new" soldier, would that possibly be able to let me use my soldier that I've been using forever?