January 2017
I bought Battlefield 4 a few days ago and unfortunately it does not open to me. It appears that the game was installed correctly and immediately appears a window that says: "error in the installation: directx internal error". And in consequence the game does not open.
I have w7 professional and therefore my directx is 11.
My graphics controllers are up to date and my pc far exceeds the minimum required requirements.
Look at other forums where they indicate that I have to delete some files hosted in the game folder (specifically folder installer> direct> redist) leaving only 3. and it does not work either.
If anyone knows how to solve this problem please help me.
thank you very much
January 2017
Hello @kurtcervero
Have you tried to Repair Game via Origin ? Also, try to reinstall DirectX (Go to Battlefield 4>> _Installer>>DirectX>>redist and find DXSETUP. Run it). After, reboot your PC and Run Origin As Administrator.
January 2017
Hello hero thanks for answering. If I already tried what you indicated and it does not work, I do not know what to do.
Do not know if someone from the company answers our concerns at some point?
January 2017
Hey!!! @kurtcervero
Reinstall DirectX.
1. Go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
2. Find a file named DXSETUP.exe, Right click on it and select Run As Adminstrator. Install it, and it should have updated your DirectX installation.
3. Restart your computer
4. Try to launch and play the game.
Make sure your drivers are updated.
Be sure that you've disabled Ad Blocking software (For an example AdBlocker) in your browser and be sure that you are using the latest version of Adobe Flash.
For Battlefield on PC, Enable the following online ports on your connection:
TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP: 3659, 14000-14016, 22990-23006, 25200-25300
For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer
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If is answer working pls give me XP.....
If is answer good for you accept * sulution.....
Have a NICE day.....
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January 2017
Thanks, but I installed the directx a thousand times. My graphics drivers are updated just like flash. I have an original operating system and compatible with the game.
January 2017 - last edited January 2017
@kurtcervero wrote:
Thanks, but I installed the directx a thousand times. My graphics drivers are updated just like flash. I have an original operating system and compatible with the game.
There are a couple of things that I recommend trying apart from the solution that has been presented the other 2 times (which usually works but not for everyone). Can you also post your PC specs to include your OS?
1. Run Windows update to ensure windows itself is up to date.
2. Run the Windows installation error checker as directed here: https://support.microsoft.com/en-us/kb/929833
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
2007-01-12 12:10:42, Info CSI 00000008 [SR] Cannot repair member file [l:34{17}]"Accessibility.dll" of Accessibility, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
January 2017
Hello @kurtcervero
Hope @ragnarok013 response solved your issue. Let us know if you are able to get into game now.
Cheers,
Archi
January 2017
@ragnarok013 thanks for your time,
@EA_Archi I did everything that ragnarok told me and lamentably it's still the same, I can not play.
Forms part of EA ???
January 2017
download direct x course
January 2017 - last edited January 2017
But it does not work
, thanks.