ERROR - Game Disconnected: something Went Wrong

by ThatGuyPlaysRPGs
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ERROR - Game Disconnected: something Went Wrong

★★★ Novice

Getting this error 9/10 times after a couple of minutes on a server.

It's really, really annoying. Imagine playing, everything is real intense and you're on a good killstreak and ooops - black screen of disconnect.

It can't be my connection because I got an upgrade recently and I always have perfect connection and no issues at all on other games.

My ping is also <30 (on most servers. on others it's usually over 30 but under 70).

I've already reinstalled Punkbuster (as EA has adviced people to do).

I'm not really tech savvy so if you're gonna tell me something give instructions please.

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Re: ERROR - Game Disconnected: something Went Wrong

Community Manager (retired)

Please download and install the latest version of Origin at www.origin.com/download.
Close the origin client and go directly to you origin folder
 C:\Program Files\Origin Games. Run the origin.exe in this folder with a rightclick -> run as administrator. 


Try to deactivate your firewall/antivirus software and/or check the online ports of your connection:

TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP
: 3659, 14000-14016, 22990-23006, 25200-25300
For specific instructions on how to open your ports, please visit
http://www.portforward.com/ or contact your router manufacturer.

 

Clear your browser cache and/or try a different browser. Reinstall your webplugins for battlelog. Get sure that you have disabled all ad and application blocking software in your browser and using the latest version of Adobe Flash

 

Update your PunkBuster service via the following link: http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe

 

Please let us now, if this problem after this workaround still exist.

 

Cheers
Basti

Message 2 of 2 (161 Views)