Download problem [ Edited ]

[pizzadelivery8]

I'm a bit new to Origin so it started when I tried to download BF4 and it told me Origin was missing some files and needed permission to continue the download. Where do I accept the permission to download BF4?

[apollov7 · Accepted solution]

That's odd, thank you for the screenshot. Have you tried to completely uninstall Origin, restart the computer, and download it again?

[apollov7]

Hello @pizzadelivery8

Please download Origin again here to make sure all the files are available. Once downloaded, you will be able to download Battlefield 4.

[pizzadelivery8]

I tried that and the same message popped up again. Here is what it exactly says,

"Origin needs to download files and is waiting for permission. Please choose "Yes" when windows prompts you for permission".

[apollov7]

Are you an administrator on the computer? You should get a pop-up from Origin asking to make changes to the Hardrive on that computer.

[pizzadelivery8]

Yes I am and I am getting a pop-up but only when I open Origin and yet it still won't download.

Is there any other way?

[pizzadelivery8]

http://gyazo.com/d99add29d520e4da81e9d20d230ae0bc

This is what I am getting.

[apollov7 · Accepted solution]

That's odd, thank you for the screenshot. Have you tried to completely uninstall Origin, restart the computer, and download it again?

[pizzadelivery8]

I'll do that now.

[pizzadelivery8]

Would I'd still keep my only game which is BF4 on Origin? Or uninstalling would remove the game?

[IIDaZzuII]

Hi,

no don't worry mileyvery-happy: origin unistallation will only remove origin client.