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Keeper
sam8156
Posts: 5
Registered: ‎12-23-2013
Accepted Solution

China Rising Dlc not working xbox 360

I got the new china rising dlc yesterday but the game says I haven't gotten it yet and will not let me join the servers. I looked for answers but they are all for PS4, PS3 and Xbox One. I havent found anyway to work it out for the Xbox 360

Posts: 7,177
Topics: 63
XP: 3,199
Ideas: 5
Solutions: 1,814
Registered: ‎06-04-2013

Re: China Rising Dlc not working xbox 360

Do every step here in this page to fix this problem https://help.ea.com/article/battlefield-4-china-rising-issues-and-troubleshooting all so see this page if the first one cant help  https://help.ea.com/article/troubleshooting-steps-for-china-rising-downloading-and-installation-issu... if nothing helps then 

 

For this you will need to contact Origin/EA support they will gladly help you whit this problem https://help.ea.com/en/origin go here press contact as give information press I still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you

if this helps pleas give XP to my account thanks
mark this as solution if it solves your question so others will know the answer when they come here

______________________________________________________________________


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Keeper
sam8156
Posts: 5
Registered: ‎12-23-2013

Re: China Rising Dlc not working xbox 360

Ive done what both the articles say but it still isnt working

Posts: 7,177
Topics: 63
XP: 3,199
Ideas: 5
Solutions: 1,814
Registered: ‎06-04-2013

Re: China Rising Dlc not working xbox 360

Then contact support and follow the instructions above 

 

if this helps pleas give XP to my account thanks
mark this as solution if it solves your question so others will know the answer when they come here

______________________________________________________________________


If someones post has helped, please click the white XP button and award the user with XP.


If someones post has solved your question, click the green "Accept as Solution" button and mark it as solution so it can help others with the same problem.


Thanks for being part of Answer HQ community, we all hope you have a great time here!


If you need future assistance, you can PM me here.


Answer HQ Hero/Moderator and EA Forums Moderator.

Keeper
pilgrimzero
Posts: 9
Registered: ‎12-17-2013

Re: China Rising Dlc not working xbox 360

I too have done the steps and have not had any luck.  Contacted support and spoke to someone and I've been given a reference number.  This was over a week ago and still I have not had a response.

Posts: 7,177
Topics: 63
XP: 3,199
Ideas: 5
Solutions: 1,814
Registered: ‎06-04-2013

Re: China Rising Dlc not working xbox 360

Contact support again to check the progress on your case 

 

if this helps pleas give XP to my account thanks

______________________________________________________________________


If someones post has helped, please click the white XP button and award the user with XP.


If someones post has solved your question, click the green "Accept as Solution" button and mark it as solution so it can help others with the same problem.


Thanks for being part of Answer HQ community, we all hope you have a great time here!


If you need future assistance, you can PM me here.


Answer HQ Hero/Moderator and EA Forums Moderator.

Keeper
hellsent221
Posts: 1
Registered: ‎01-21-2014

Re: China Rising Dlc not working xbox 360

I downloaded the china rising dlc on and it was working. Then I got a new slim Xbox and it will not give me the option to redownload it and it says I need to buy premium. What do I do? I'm not getting premium.

Keeper
king0f0neself
Posts: 1
Registered: ‎02-07-2014

Re: China Rising Dlc not working xbox 360

i bought it and had for like a month and it never work for me even with the code i use 

 

Keeper
curls2282
Posts: 2
Registered: ‎10-08-2013

Re: China Rising Dlc not working xbox 360

shocking mines exactly the same wont let me join servers says i need to purchess it again even tho its installed on my hard drive and suprise suprise ea sain tough theres nothing we can do call microsoft lol oh well im trading bf4 in tomoz what a waste of time...

 

Operative
killerwhal812
Posts: 218
Registered: ‎12-26-2013

Re: China Rising Dlc not working xbox 360

Hi curls2282, Welcome to Answers HQ, please contact support using the following steps if the above soloution does not work, sorry but here at Answers HQ we can not do much in the field of account issues,

 

*Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*


Click the following link and log in: https://help.ea.com/en/
Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.


On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.
If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.
Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.
You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region.
After this, you will get a live chat or a callback (depending on what you chosen) with an EA agent, that will be more then happy to assist you in any way.

 

----------------

Thanks

Killerwhal812

Hit "XP" if this helped

Hit "Soloution" if this solved your problem

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For EA Support go to help.ea.com and create a ticket to start chatting to an EA Agent.