Hi,
could you be more clear on why you think it has not come? (there is also no platinum)
I will take a guess here.
please check the following:
# You are logged in with the right account
# The game did not accidentally became hidden.
# You bought the BF4 base game and not premium.
Premium is not a standalone game and does not show up in "My Games". To see Premium in your Origin client, right click
Battlefield 4 and choose "show game details". Then scroll down to expansions.
If you do not have Battlefield 4 on your client, be aware that the base game is not part of Premium!.You need the base game
to make use of Premium.
In case you bought Premium instead of the base game by mistake or you did but the game and it will not show up, please
contact a game advisor to assist you
To contact a game advisor, please visit the following site:
http://help.ea.com/en/contact-us/
# Login to the site by clicking on "LOG IN" in the menu bar, top right.
# If you need to change language, click on the language in the menu bar on the left
# Search the game you need help with.
# Select the game by clicking on the image and click next.
# Select platform and click next
# Select a topic and enter your issue and click next
You will now be provided with the contact options that are available, depending on your country.
With best regards,
inSmithereens
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"Neither a lofty degree of intelligence nor imagination nor both together go to the making of genius. Love, love, love, that is the soul of genius"
~ Wolfgang Amadeus Mozart
