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Sentinel
parasox001
Posts: 10
Registered: ‎11-14-2013
Accepted Solution

Battlelog Web Plugin Issues

[ Edited ]

The newest update for the web plugin has broken Battlelog. I've uninstalled and reinstalled it many times and Battlelog still prompts me to update the plugin when I try to join a server. I've also cleared my cache, cookies, and done a fresh install of Chrome, Firefox, and IE - none of them work. What am I missing?

Sentinel
parasox001
Posts: 10
Registered: ‎11-14-2013

Re: Battlelog Web Plugin Issues

Bump, I'd really appreciate some help here. Live Support has no idea what's going on and just runs me through the routine time and time again.
Posts: 8,237
Topics: 183
XP: 4,004
Ideas: 5
Solutions: 2,316
Registered: ‎06-04-2013

Re: Battlelog Web Plugin Issues

[ Edited ]

I am sorry to hear this  keep trying support they have many bad agent i know but still you will at then end find a good one it may take some time but at the end you will find an agent that will help you just keep contacting support and here we can not help you whit this only support can just keep trying 

and you all ready try the big steps there is not much we can say more that can help you 

 

if this helps pleas give XP to my account thanks

mark it as solution if it solves your problem so others know the answer when they come here 

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Keeper
Guny6
Posts: 5
Registered: ‎12-08-2012

Re: Battlelog Web Plugin Issues

[ Edited ]

Im also having a prob with the BF4(PC) BattleLog web-plugin keeps asking me to install it when I have try to join a game and it say's I have to install the plugin. Need help please.

Sentinel
parasox001
Posts: 10
Registered: ‎11-14-2013

Re: Battlelog Web Plugin Issues

What OS are you using? 32 or 64 bit?
Sentinel
parasox001
Posts: 10
Registered: ‎11-14-2013

Re: Battlelog Web Plugin Issues

Bump. This seems to be an issue on 64 bit systems.
Keeper
routerrooter
Posts: 7
Registered: ‎12-18-2012

Re: Battlelog Web Plugin Issues

Sentinel
parasox001
Posts: 10
Registered: ‎11-14-2013

Re: Battlelog Web Plugin Issues

[ Edited ]

From what I've seen that works for many people with similar issues, not for me though. I've noticed that there's only one Battlelog plugin in Chrome and Firefox - the game launcher - could this be part of the issue?

Sentinel
parasox001
Posts: 10
Registered: ‎11-14-2013

Re: Battlelog Web Plugin Issues

[ Edited ]

Issue was resolved by performing a clean install of my operating system. I noticed that I now have two plugins - ESN Sonar and Battlelog Game Launcher - listed in my browser plugins. Before reformatting only the Game Launcher was listed - maybe there is some sort of issue with the latest plugin installer and the ESN Sonar API.

Sentinel
SilentBobSC
Posts: 17
Registered: ‎03-04-2013

Re: Battlelog Web Plugin Issues


parasox001 wrote:

Issue was resolved by performing a clean install of my operating system. I noticed that I now have two plugins - ESN Sonar and Battlelog Game Launcher - listed in my browser plugins. Before reformatting only the Game Launcher was listed - maybe there is some sort of issue with the latest plugin installer and the ESN Sonar API.


A OS reinstall is not a solution, that's a Nuke From Orbit solution and is an utterly unacceptable "solution".