Battlefield games missing from Origin

by Runawayteddy
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Battlefield games missing from Origin

★★★ Newbie

Hi

 

My Battlefield 3 and 4 have just disappeared from my origin, all other games are there. Could there be foul play a foot? I don't know why or how this happened and I have been trying to contact EA but not having much luck with the live chat. Anyone experienced this or no other alternatives to contacting EA to sort out the issue?

 

Thanks in advance 

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Accepted Solution

Re: Battlefield games missing from Origin

Community Manager (retired)

@IronnHide21

 

For security reasons, we are not able to access your account from our forums.

 

Please contact our support.

 

Before you contact us:

 

 

You can prepare information to expedite your support session.

Thanks

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Re: Battlefield games missing from Origin

Community Manager (retired)

Hey @Runawayteddy

 

Please make sure that you are login into the correct account.

 

Also, if you are using the correct account, please make sure that your Battlefields are showing. 

 

  • From your Origin client, click on filter on the top right hand corner then click on Hidden games.

 

If your Battlefields appear among those hidden games:

 

  • Right click on the game and choose Unhide.

 

Cheers.

 

 

 

 

Message 2 of 5 (678 Views)

Re: Battlefield games missing from Origin

★ Novice

@EA_Julio wrote:

Hey @Runawayteddy

 

Please make sure that you are login into the correct account.

 

Also, if you are using the correct account, please make sure that your Battlefields are showing. 

 

  • From your Origin client, click on filter on the top right hand corner then click on Hidden games.

 

If your Battlefields appear among those hidden games:

 

  • Right click on the game and choose Unhide.

 

Cheers.

 

 

 

 


Hi, @EA_Roulbox

 

I checked the filter but there are no hidden games, yesterday i had my battlefield in my game library but i don't know what happened over night, so today i log in my account and my battlefield 4 is no where to be found.

 

Please i need your help.

 

Thanks

Message 3 of 5 (671 Views)

Re: Battlefield games missing from Origin

Community Manager (retired)

@IronnHide21

 

For security reasons, we are not able to access your account from our forums.

 

Please contact our support.

 

Before you contact us:

 

 

You can prepare information to expedite your support session.

Thanks

Message 4 of 5 (756 Views)

Re: Battlefield games missing from Origin

★ Apprentice

Hi!

 

I have the same issue. BF4 has dissapeared from my games list since Monday.

Message 5 of 5 (639 Views)