Battlefield 4 is not showing in my Games list

[Digo12371]

Hello there,

 I'm having problem about Battlefield 4: He's not in my games list anymore. I played BF4 before, but from day to day, he's gone, and he does not return to my games list. About 2 minutes ago, i checked my purchase confirmation too, and it's everything ok. I would apreciate your help to make BF4 appear again on my games list ha ha ha! Thanks! 

[Carbonic · Accepted solution]

[Carbonic]

Make sure Origin is showing "All Games" and also try looking under "Hidden Games".

[shinjija]

My case

Game BF4 is disappear ... i have Evidence to pay and playing please Check my Account Origin.. 
: [edit: email address removed] 
: ID : shinjija 

pic 
1. http://upic.me/i/c2/j2111.jpg [upic.me] a Game is Missing ! after update origin today 
2. http://upic.me/i/lp/2111-copy.jpg [upic.me] but i can login for check my accout on battlelog is ok 
3. http://upic.me/i/aa/2112-copy-copy-copy.jpg [upic.me] but i can play it because ... 
4. http://upic.me/i/qp/2113-copy-copy-copy.jpg [upic.me] ok i have code game ,yes i buy 
5. http://upic.me/i/w3/2113-copy-copy-copy-copy.jpg [upic.me] but i can redem code 
6. http://upic.me/i/q1/2112-copy-copy.jpg [upic.me] my order history .... 
7. http://upic.me/i/5n/2113-copy-copy-copy-copy-copy.jpg [upic.me] i Check Hidden game.. 
thank for help please i want to play !!!!!!!!!!!!!!!!!!!!!!!!!! T__T

[Carbonic]

If the before mentioned steps and pressing Reload Games don't work you will have to contact an EA Advisor by going to https://help.ea.com/contact-us
You will have to write some keywords about your problem, then fill out product, category and platform, press “Find Solutions” and then “I Still Need Help”. Then your contact options will appear. If live chat/phone does not appear, it might be closed in your area at the moment and you might consider changing it to: “United States” or something else in the language selector in the bottom of the page for a better result.

[Digo12371]

No success sir.. tried all you said but still nothing. I have an e-mail here confirming that i bought the game... and on official Origin site, on my profile, it says that the game was complete bought. So, about me not paying the game, or payment not completed, i know it's false... ;D please, i really need hlep! 

 I say again, i played the game sometimes, but one day, when i was going to play it again, it appears just Battlefield 4 Beta for me to play, but i cant, because it already passed out... lol. So, i don't know what to do...

 Cheers.

 239Thedigao

[Carbonic · Accepted solution]

[Digo12371]

I'll Check it out, thanks Carbonic! o/