Battlefield 4 giving me blue screens when launching the game

by Bcpwds
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Original Post

Battlefield 4 giving me blue screens when launching the game

★ Novice

So starting last week I been getting blue screen when launching bf4 i have notice it only blue screens when I launch the game after my computer been on for a bit but if i restart my computer i never get it.I have't messed with anything in my computer so I have no idea whats going on.

Message 1 of 4 (298 Views)

Re: Battlefield 4 giving me blue screens when launching the game

Community Manager

This could be due to over heating, software issue or faulty RAM. As you say this only happens after the PC has been on for a while it is probably a heat issue.

 

I suggest you download and run a third party monitoring app to monitor CPU/GPU themperatures. If you see the thermals get above 90 degrees centigrade and then bluescreen then you will need to address this with better cooling.

 

In case a software issue may be the cause you can perform a clean boot before starting the game to rule out third party software as the cause of the problem: http://support.microsoft.com/kb/929135

 

You can determine if your RAM is faulty using software from the following site: http://www.memtest.org/

 

Please note we are unable to support any third party software or apps.

 

 

 

 

barry.png
Message 2 of 4 (292 Views)

Re: Battlefield 4 giving me blue screens when launching the game

★ Guide
Hello,

We are sorry to hear that you've an issue and we will try to solve it quickly.



Try to repair the game on Origin:

Open Origin
Select My Games tab
Click on the game with right mouse button
Press Repair Install


Or try reinstalling your drivers:

http://www.nvidia.com/Download/index.aspx?lang=en-us


If this still not solved your issue, try to do a clean install:

Remove all traces of Nvidia software
Reboot your computer and check nothing is installed
Download newest Nvidia drivers


Or try this:

Origin
App Settings
Origin in Game
Uncheck it


AngryMister, the Hero!
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Message 3 of 4 (292 Views)

Re: Battlefield 4 giving me blue screens when launching the game

★ Novice

Nope barry it's none of those it just battlefield 4 Check my temp its normal

Message 4 of 4 (289 Views)