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Acolyte
blackheart369
Posts: 1
Registered: ‎08-11-2013

Battlefield 4 does not start up (PC version)

I have just spent $103.84 on the premium bundle on origin when it was on sale on 061213. I digitally downloaded it, but it does not work when I try to play campaign or multiplayer mode. Here is what Windows wrote down about the error:

 

Files that help describe the problem:
C:\Users\User\AppData\Local\Temp\WER6AAA.tmp.appcompat.txt
C:\Users\User\AppData\Local\Temp\WER6ACB.tmp.hdmp

 

Someone, please help me. Haha! I just finished exams and this is really unfortunate...

Keeper
sunlitchicken
Posts: 1
Registered: ‎11-29-2013

Re: Battlefield 4 does not start up (PC version)

join the club, this has been a problem that hasnt been fixed since opeining day. You wasted 100 dollars pretty much

Posts: 1,924
Topics: 2
XP: 719
Blog Posts: 0
Ideas: 1
Solutions: 225
Registered: ‎10-07-2013

Re: Battlefield 4 does not start up (PC version)

[ Edited ]

This is a bunch of common solutions to problems playing the game.

 

-make sure that you've updated your drivers to latest version (go to Nvidia/AMD website)

 

-make sure you have installed all updated service packs for windows and rebooted your computer.

 

-Do a repair install of the game in Origin.
In origin right click your game and from drop down choose repair install.

 

-Reinstall Punkbuster.
Go to C:\Program Files (x86)\Origin Games\Battlefield 4 and select pbsv.exe . Choose 'reinstall' (while connected to the internet).

 

-Make sure that you've installed latest version of Punkbuster.
http://www.evenbalance.com/index.php?page=pbsetup.php

Install advice for Punkbuster https://help.ea.com/uk/article/punkbuster-technical-issues
Link provided courtesy of Libever http://answers.ea.com/t5/Battlefield-4/Hello-I-got-kicked-out-of-every-server-I-joined-today/m-p/190...

 

- make sure that your firewall isn't preventing the game, Punkbuster or Origin from launching.
Also check the quality of your internet connection.

 

- Make sure you download and install the latest Battlelog plugins.
First uninstall old Battlelog plugin by going to "Control Panel\Programs\Programs and Features" and removing "battlelog web plugin".
Then log in using Origin and go to battlelog page where you'll be prompted to download latest web plugin.
After you have installed it you should clear your cache, exit your browser. Then restart your browser, and then re-login to Origin to ensure proper install.
If this doesn't work then you should try a different browser (Chrome/Maxthon/Firefox, etc)

 

-Delete Bf4beta game (in case any of the files from that are conflicting with the release version of Bf4).
Then go to C:\Users\Administrator\Documents\Battlefield 4\settings and delete the file "PROFSAVE_profile"

 

-Disable Origin in game.

In Origin - Application settings - Origin in Game - disable Origin in game

 

-If you are using a 64bit operating system make sure you're running the X64 version of the game.
Start Origin, Right Click on BF4 game to select 'game properties', and choose X64 in the 'when launching this game' drop down menu.

 

-Update your Microsoft .NET framework.

http://www.microsoft.com/en-us/download/details.aspx?id=17851

 

-Reinstall DirectX.
1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
2:Find file named DXSETUP.exe and double click it (while connected to the internet). Install it. It should update your DirectX install.
3: You might need to reboot computer first.
4: try to launch game.

 

-Reinstall C++ redistributables.
1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\vc\vc2012Update3\redist
2: Double click vcredist_x64.exe/ vcredist_x86.exe and follow onscreen prompts.

 

-In some cases your Microsoft C++ redistributables (or lack of certain ones) might be causing the problem.
1. Download this file - download link http://www.softpedia.com/progDownload/VC-Redist-Installer-Download-216678.html [softpedia.com]
2. Run the file.
3. In Origin - Application settings - Origin in Game - disable Origin in game.
4. Restart PC
5. Try to play the game now.
The above file installs all the C++ redistributables in one package. Windows update can sometimes miss some of them which prevents the game from starting and causes it to crash while loading (the whitescreen and error message your getting).

-Uninstall and Reinstall Origin. https://help.ea.com/article/manually-uninstalling-origin

 

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If someone makes the effort to be helpful then please give an XP in return
I only answer questions relating to PC players
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