Re: Battlefield 1 premium pass region mistake

by EA_Joker
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Original Post

Battlefield 1 premium pass region mistake

★ Novice
Hello,

I just bought the premium pass from my account, which is in USA, and my game is Europe region.
I didn't know that they will not work together, and now I can't play the dlcs even thought i bought the premium pass.

How to fix this?
Message 1 of 4 (412 Views)

Re: Battlefield 1 premium pass region mistake

EA Community Manager

Hey @Abol3zz,

 

since you're talking about region locked content, you're probably playing on PlayStation.

 

Since this is a digital purchase on Sony's platform, I would go ahead contact them and ask if they can get you either a refund or if they can transfer that Pass to another region. Hope they can get that sorted for you.

 

Have a great weekend.

Message 2 of 4 (387 Views)

Re: Battlefield 1 premium pass region mistake

★ Novice

Hello @EA_Joker,

 

Thank you for your response, I contacted sony and they were very responsive.

They will do a one-time refund for the season pass.

Message 3 of 4 (384 Views)

Re: Battlefield 1 premium pass region mistake

EA Community Manager

Hey @Abol3zz,

 

that's great to hear - I hope everything will go smoothly from hereon then. See you on the Battlefield!

Message 4 of 4 (381 Views)