BattleField 4 Handgun Shortcut

[itzkraziicowans]

When trying to claim the free shortcut pack, it opens up the store pop up, then immediately shows 'Were sorry, but you do not match the age requirement for this product'. Im 18 and the birthday on my account was set to my actual birthday. If I try again, it shows this '

There was a problem processing your order. Try again later. [ref. #5158]' 

Does anyone know what is happening ?

[EA_Bastian]

I am sorry but we can't help you out with your issue, as we are a public and community driven board. I recommend to get in contact with one of our Game Advisor if you need further assistance. They might be able to see your order still in your account history.

Cheers

Basti