August 2014
BF4 "Error: Could not join server " game exits randomly during game play.
This has started happening the past couple weeks. I have Battlefield 4 with all the premium content and extra maps. This is really getting annoying!
Solved! Go to Solution.
August 2014
Ok, here are some steps you can try that can minimize the occurrence of this problems:
- Uninstall the Plugin (in control panel>uninstall) then delete the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins
Fix for Mozilla FireFox:
- Install the latest plugin
- go to Addons (Firefox menu) -> Plugins
- Search for ESN AND Battlelog
- Set both to: always activated
- close firefox, start it again and it should be fine then
For Chrome:
-Clear Browsing Data ( Settings/Privacy )
-Reinstalling the plugin by logging to Battlelog again
-In the search bar typing the following command: chrome://plugins
-Checking the box Always allowed for ESN Sonar API and Battlelog Game Launcher
-Restarting the Browser
-Log back into Battlelog via Origin (Play from Battlefield4 icon )
-Join a Server
For Internet Explorer 11
-Restart IE 11
-From Internet Options/General tab -> Clear Browsing data -> Delete button
-From Security tab, slide the bar to bottom -> Medium Protection
-In Trusted Sites -> .battlefield.com should be added along with battlelog.battlefield.com/bf4/ and battlelog.battlefield.com/bf3/
-It will require a System Restart in order for the 7 step to be applied.
-Log in again into Battlelog and download again the plugin.
-Join a server.
First, do this steps: http://help.ea.com/en/article/battlefield-4-punkbu
Also, try this additional steps, if the above does not work:
1. Open windows firewall
2. Click advanced settings( on the left) and then inbound (also left)
3. Find PnkbstrA.exe and PnkbstrB.exe (if you have two of both, its fine)
4. Right click on each of them>properties>programs and services
5. Make sure that "all programs that meet the specifications" is checked
6. Then go to the "Advanced" tab and check all 3 boxes. Domain, Private and Public.
7. REMEMBER TO DO THIS FOR ALL PnkBstr Files. Then save and quit.
8. Go to C:\Program Files (x86)\Origin Games\Battlefield 4 and delete "Pb" folder.
9. Go to these 2 links:
http://websec.evenbalance.com/downloader/download.
http://www.evenbalance.com/downloads/pbsvc/pbsvc.e
10. Download and install both
11. Run Pbsetup.exe (the first link)
12. Add a game (eg. bf4)
13. Check for updates.
-Reinstall DirectX.
1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
2:Find file named DXSETUP.exe, right lcik and select RUN AS ADMINISTRATOR . Install it. It should update your DirectX install.
3: You might need to reboot computer first.
4: try to launch game.
Still doesn't work then....
-Update your Microsoft .NET framework.
http://www.microsoft.com/en-us/download/details.as
Make sore your drivers and updated.
Get sure that you have disabled all ad and application blocking software in your browser and using the latest version of Adobe Flash.
For Battlefield on PC, please enable the following online ports on your connection:
TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP: 3659, 14000-14016, 22990-23006, 25200-25300
For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.
Also see this EA Help article for information on opening TCP or UDP ports: http://help.ea.com/en/article/opening-tcp-or-udp-p
-Run the game as ADMINISTRATOR.
Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and tick the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
Do the same with BF4_x86.exe as well.
Now try the game.
-Reinstall C++ redistributables.
1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\vc\vc2012Update3\redist
2: Right Click on vcredist_x64.exe and choose RUN AS ADMINISTRATOR then follow onscreen prompts.
-Do this troubleshooting steps:
See this page here: http://help.ea.com/en/article/battlefield-4-known-
Also see this page here: http://help.ea.com/en/article/troubleshooting-info
-Do a clean boot of your Windows program:
Make sure you do a clean boot of your Windows program. See this page on how to do that: http://support.microsoft.com/kb/929135 .
-Disable Origin in game.
In Origin - Application settings - Origin in Game - disable Origin in game
-Run Origin as Administrator.
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatability tab and tick the box next to Run as Administrator.
-Do a "Repair Game" in Origin.
Press your game icon in Origin and press "Repair Game". This should solve a few problems.
August 2014
Ok, here are some steps you can try that can minimize the occurrence of this problems:
- Uninstall the Plugin (in control panel>uninstall) then delete the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins
Fix for Mozilla FireFox:
- Install the latest plugin
- go to Addons (Firefox menu) -> Plugins
- Search for ESN AND Battlelog
- Set both to: always activated
- close firefox, start it again and it should be fine then
For Chrome:
-Clear Browsing Data ( Settings/Privacy )
-Reinstalling the plugin by logging to Battlelog again
-In the search bar typing the following command: chrome://plugins
-Checking the box Always allowed for ESN Sonar API and Battlelog Game Launcher
-Restarting the Browser
-Log back into Battlelog via Origin (Play from Battlefield4 icon )
-Join a Server
For Internet Explorer 11
-Restart IE 11
-From Internet Options/General tab -> Clear Browsing data -> Delete button
-From Security tab, slide the bar to bottom -> Medium Protection
-In Trusted Sites -> .battlefield.com should be added along with battlelog.battlefield.com/bf4/ and battlelog.battlefield.com/bf3/
-It will require a System Restart in order for the 7 step to be applied.
-Log in again into Battlelog and download again the plugin.
-Join a server.
First, do this steps: http://help.ea.com/en/article/battlefield-4-punkbu
Also, try this additional steps, if the above does not work:
1. Open windows firewall
2. Click advanced settings( on the left) and then inbound (also left)
3. Find PnkbstrA.exe and PnkbstrB.exe (if you have two of both, its fine)
4. Right click on each of them>properties>programs and services
5. Make sure that "all programs that meet the specifications" is checked
6. Then go to the "Advanced" tab and check all 3 boxes. Domain, Private and Public.
7. REMEMBER TO DO THIS FOR ALL PnkBstr Files. Then save and quit.
8. Go to C:\Program Files (x86)\Origin Games\Battlefield 4 and delete "Pb" folder.
9. Go to these 2 links:
http://websec.evenbalance.com/downloader/download.
http://www.evenbalance.com/downloads/pbsvc/pbsvc.e
10. Download and install both
11. Run Pbsetup.exe (the first link)
12. Add a game (eg. bf4)
13. Check for updates.
-Reinstall DirectX.
1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
2:Find file named DXSETUP.exe, right lcik and select RUN AS ADMINISTRATOR . Install it. It should update your DirectX install.
3: You might need to reboot computer first.
4: try to launch game.
Still doesn't work then....
-Update your Microsoft .NET framework.
http://www.microsoft.com/en-us/download/details.as
Make sore your drivers and updated.
Get sure that you have disabled all ad and application blocking software in your browser and using the latest version of Adobe Flash.
For Battlefield on PC, please enable the following online ports on your connection:
TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP: 3659, 14000-14016, 22990-23006, 25200-25300
For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.
Also see this EA Help article for information on opening TCP or UDP ports: http://help.ea.com/en/article/opening-tcp-or-udp-p
-Run the game as ADMINISTRATOR.
Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and tick the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
Do the same with BF4_x86.exe as well.
Now try the game.
-Reinstall C++ redistributables.
1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\vc\vc2012Update3\redist
2: Right Click on vcredist_x64.exe and choose RUN AS ADMINISTRATOR then follow onscreen prompts.
-Do this troubleshooting steps:
See this page here: http://help.ea.com/en/article/battlefield-4-known-
Also see this page here: http://help.ea.com/en/article/troubleshooting-info
-Do a clean boot of your Windows program:
Make sure you do a clean boot of your Windows program. See this page on how to do that: http://support.microsoft.com/kb/929135 .
-Disable Origin in game.
In Origin - Application settings - Origin in Game - disable Origin in game
-Run Origin as Administrator.
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatability tab and tick the box next to Run as Administrator.
-Do a "Repair Game" in Origin.
Press your game icon in Origin and press "Repair Game". This should solve a few problems.
October 2014
i did all the methos above but it still heppen. Especialy when the game is nearly end
December 2014
This issue has been around since BF2 BC - random exits with that msg....hapends on all browsers, all ISP's Iwe tried, and it is PISSING ME OFF !
GET IT SORTED !
December 2014
Not working
April 2015
try everything, even contact whit ea games, still i have the same chit, after joining a server en i play, 2-3 min ent error could not join server,
its annoying
January 2016
I seem to have found a solution to the infamous Error .Im not very
experienced in snooping around on my own troubleshooting but i will continue
working on this issue till it is solved. after doing everything that is
available on the web ( if you google BF4 Error: Could not join server
and do everything....) the only thing i couldnt seem to find is pnkbstrB
service being stopped all the time. I never get a pnkbstrB error message but
most likelly if you go to task manager under services , you will find
pnkBstrB status as Stopped ( i hope it is the issue cause its fixable with
method below)
.Also for some reason, installing pbsetup+pbsvr.exe puts pnkbstrA.exe and
pnkbstrB.exe in syswow64 under windows but NOT pnkbstrB.exe in system32 ( in
all my troubleshooting i am running game 32bit to be safe). So here what i
have done and SUPPOSE it is fixed:
Windows7(64bit)
1. copy pnkbstrB.exe pnkbstrB.xtr pnkbstrB.ex0 from syswow64 to system32( if
you dont have the last 2 then maybe its not important).
2. hit windows button and type: allow a program through windows firewall (
btw all .exe around orgin/battlelog/bf4 should be here even if firewall is
disabled ) To avoid frustration i also ticked PUBLIC box on all associated
.exe
3. add pnkbstrA.exe and pnkbstrB.exe files from system32
4. (speculation step) my syswow64 pnkbstrA.exe and pnkbstrB.exe files have
their name here without the .exe in the end so i removed them and add again
and now the .exe is present!
5. hit windows button and type: services.msc
6. locate pnkbstrB > hit properties > Recovery > make all 3 failure
selections state: Restart the Service > apply
7. restart pc
8. pray to your deity.
p.s. one more thing i did before this in close proxy is:
open cmd.exe , then type:
ipconfig/flushdns
ipconfig/registerdns
ipconfig/release
ipconfig/renew
netsh winsock reset
and restart ( i have no idea if its related... i just do EVERYTHING)
i have a 36% quit ratio all in 3 days with this error getting kicked
literally every 2-5 mins and now after this i been kickless for 2 hours!!
there was a black screen like a freeze at a moment but the game just
minimized and then i could get back ( could it be B crashing and reseting?)
let me know if this was helpful to anyone . i will post if i get the error
again...
December 2016
I found that my PC had the same IP address as another device on my internal network.
Fixing the IP solved it immediately.
February 2017 - last edited February 2017
do that and that and that... and still doesen t work.. i have quit rate 56% !!!! i have pay for not play.. impossible ea programmers are sooo stuipid to not solve that problem..i have also ask to my provider to change all..they check for 72 hours my connection and is perfect.. i have change pc...still the same.. what a fuc k !!!
February 2017
i have same issue. I tryed everything. PunkbusterB is running. When i run bf.exe as admin battlelog stuck on joining server. Is there any fix for this issue? Iam ver confused and angry.