I have pre-ordered BF4 and I can't see it in Origin. On my battlelog page it says pre-ordered: http://battlelog.battlefield.com/bf3/user/Wolf-Sweden/
Every day until today the bf4 pre-order page said "You have pre-ordered and you will get china rising expansion pack" or something but today on the same page it doesn't say that I have the game and I can't see it in Origin.
October 2013 - last edited November 2013
This is AHQ, not EA. The Help Center is on one website, and AHQ is on another. We do not "support" EA games here, we discuss them, gamer to gamer. Sometimes, we can come up with suggestions allowing a member to fix his game by himself, totally unofficially.
It is my personalopinion you should be on the line to the Game Advisers getting this massive screwup of thers sorted to your satisfaction.
(Link shown at the top.)