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Keeper
tinymethbaby
Posts: 1
Registered: ‎10-28-2013

BF4 crash when clicking options (post Jan 30 patch)

Since the Januari 30th patch and the Mantle AMD driver update I've been getting a CTD every time I click options in my esc menu. This makes me unable to change any setting, including changing my game renderer to Mantle.

 

I've tried turning off Eyefinity, renaming my PROFSAVE_Profile to force new settings, deleting my user.cfg config file, repairing game, reinstalling game all to no avail. Here follows the eror. I wanted to post my DXDiag too but apperently you guys decided therse posts needed to be below 20k characters. Instead, below is my system config.

 

Problem signature:
Problem Event Name: APPCRASH
Application Name: bf4.exe
Application Version: 1.1.0.0
Application Timestamp: 52e6656f
Fault Module Name: StackHash_0e17
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521eaf24
Exception Code: c0000374
Exception Offset: 00000000000c4102
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0e17
Additional Information 2: 0e1752fae676e6e8a0297f3222c04c82
Additional Information 3: e091
Additional Information 4: e0919923bf441642b5a30d568fbbaa65

 

CPU: Intel 2500k @ 4Ghz

GPU: AMD Radeon HD7970

RAM: 8GB DDR3 Corsair Vengeance

HDDs: Samsung 830 256GB SSD - system and Origin games disk

             Samsung 840 512GB SSD - Steam disk

             Samsung Spinpoint 1TB HDD - Files/Downloads disk

             Western Digital 500GB MyBook - external Music disk

Mobo: Gigabyte GA-Z68XP-UD4

Keeper
birdok
Posts: 1
Registered: ‎11-18-2012

Re: BF4 crash when clicking options (post Jan 30 patch)

Me too, every single time I click options!

Keeper
heke90
Posts: 1
Registered: ‎10-11-2012

Re: BF4 crash when clicking options (post Jan 30 patch)

I have the excact same issue, whenever i click the options i get game crash. Im also running with hd 7970 ghz edition, downloaded the 14.1 beta catalyst drivers. Annoying when i can't change anything because of this, and my game sounds were left very high up, so i can't change those either

 

Keeper
Antty
Posts: 4
Registered: ‎02-03-2014

Re: BF4 crash when clicking options (post Jan 30 patch)

Same problem here! Cant go into Options otherwise the game hangs up completely. I have downgraded to the 13.12 driver, because first i thought it was die new 14.1 beta. It isn't.

My config is an i7 2600k and a r9 280x with 16 gb ram. I also have a second monitor runing on the integrated gpu, but its usually not running when i play. I read somewhere, that it might help to deactivate the second gpu in my bios, but that is not an option! I cant always go back to bios, deactivate and activate it back after i played the game.

 

Plz fix it. It was no problem with older builds.

pbe
Keeper
pbe
Posts: 1
Registered: ‎02-16-2014

Re: BF4 crash when clicking options (post Jan 30 patch)

Origin -> Game Properties -> Launch x86 works for me as a temporary fix

Keeper
thegreatabbas
Posts: 6
Registered: ‎09-28-2013

Re: BF4 crash when clicking options (post Jan 30 patch)

same problem here, tried to delete the setting folder for bf4 but still the same problem.