BF4 - claims expansions not installed, can't play on them

by razamatraz
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BF4 - claims expansions not installed, can't play on them

★★★ Novice

Whenever I try to play on a server that has anything beyond the base game Battlelog tells me I need to install the expansion and refers me to Origin.  Origin has the expansions fully installed and in fact I played on them yesterday.  I am a Premium member so I have access to all expansions.  They are definitely installed and I even attempted a repair whigh verified 100%.  Still nothing.  Servers on the base game maps work fine.

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Re: BF4 - claims expansions not installed, can't play on them

Hero (Retired)

Try these simple steps, for some this has solved similar issues for other players.

Right click on Origin.exe icon from your desktop or wherever you have the shortcut for it then select Run as administrator. Then in the Origin application right click your game in the My Games tab and from drop down choose Repair Game.


Turn off your antivirus programs when trying this. That usually can effect games unfortunately. Also windows firewall and windows defender can also mess up a download/installation. Read this on how to disable it. http://windows.microsoft.com/en-ca/windows/turn-windows-defender-on-off#turn-windows-defender-on-off... Be sure to re enable everything once it is done to keep your PC secure.

Sorry you are experiencing this issue, if you have any other issues you can contact a game advisor any time using this following link https://help.ea.com/en/contact-us/new/
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Did a post solve your question? Click Accept as Solution & Award with XP!
PM me with game related issues only. Account issues? http://help.ea.com/

Message 2 of 7 (1,747 Views)

Re: BF4 - claims expansions not installed, can't play on them

★★★ Novice

None of that worked, but this one did:  http://answers.ea.com/t5/Battlefield-4/Reinstalled-Battlefield-4-but-cannot-start-the-DLC-s-PC/m-p/2...

 

Somehow the reg keys were deleted.

Message 3 of 7 (1,744 Views)

Naval Strike installation trouble

★★★★★ Newbie

I download the Navel strike i can not play navel strike.  i keep getting 

YOU NEED TO DOWNLOAD AND INSTALL THIS EXPANSION

Message 4 of 7 (1,732 Views)

Re: BF4 - claims expansions not installed, can't play on them

★★★ Newbie

I have the same problem everything is installed but battlelog tells me I need to update. I have tried the registry edit fix and this did not help. 

 

Every time I try to "repair game" this fails at 100% saying the network timed out and to try again later wtf is this

Message 5 of 7 (1,708 Views)

Re: BF4 - claims expansions not installed, can't play on them

[ Edited ]
★★★★★ Apprentice

Have the same issue as you tizzla. it gets to 99% and it says "Network has timed out" I know for a fact that my internet is fine as I managed to download the Naval Strike DLC, but the patch for the game itself fails.  http://i.imgur.com/KEePAcs.png 

Message 6 of 7 (1,699 Views)

Re: BF4 - claims expansions not installed, can't play on them

★★★ Newbie

Me too. Have you solved tihs issue?

Message 7 of 7 (1,644 Views)