BF4 PC Beta is crashing during loading screen

by EA_Bastian
Reply

Original Post

Re: BF4 PC Beta is crashing during loading screen

[ Edited ]
★★★★ Novice

After last game update i can't find anything about BF4 in "Application errors" in my Event logs/Applications Frown

But i'll fill specs manually.

 

MB is on P45 chipset, Gigabyte

Operating System Win7 SP1 x64 automatically updating

CPU (Intel/AMD) Intel E8400
GPU Type(AMD/Nvidia) Nvidia GTX 660 (Asus)
Driver Version GPU Tried any, atm is last one 327.23
RAM (Memory) Corsair XMS2 DDR2 5-5-5-15 2x2GB
PSU (Power Supply Unit) Thermaltake 550w (can't check for model)
HDD/SSD HDD Seagate (can't check model)
Sound (Onboard or External) Sound Blaster Z official drivers
Overclocking (Yes/No) No
Internet Connection (Wireless or Ethernet) Ethernet
Internet Connection Speeds (http://www.speedtest.net) 24,4 incoming/ 10 outgoing mbps, ping 50ms, Moscow, RU -> Malmo, Fi
Kind off Virus Scanner? Avast
Are you using any kind of Bitlocker? No

Also i'm using Firewall COMODO

 

I've tried different things.

1. Reinstall game.

2. Updated punkbaster.

3. Different versions of drivers.

4. Config change (those file in documents folder)

5. Disabled AV/Firewall.

6. Going offline, starting BF4 in offline mode, it's ok and starts. But when i'm turning on second core on my CPU game freezes. And also, i can't start online game from offline version of Beta, when u able to watch teaser.

 

Didn't tried Redistributable package reinstalls, i can't do it on my pc because of important data.

Message 1241 of 1,358 (1,217 Views)

Re: BF4 PC Beta is crashing during loading screen

[ Edited ]
★★ Novice

For sure I will not preorder. I was unpleasantly suprised when BF3 were launched. Same story again, pathetic.

To be honest I think I will wait at least 2 months (Xmas) to see if BF4 is worth of buing.

 

Im very dissapointed.

 

Never ever will pre-order any of EA games.

Message 1242 of 1,358 (1,204 Views)

Re: BF4 PC Beta is crashing during loading screen

★★★ Novice
So here is my error. Also i have tried to fix this myself for now about 8 hours in these days so its getting on my nerves, so i hope u can get it repaired for me dice. But this is what i have done already:
 
- Re/uninstall punkbuster 
- Re/uninstall service pack 1 for windows 7 
- Install/reinstall ADM drivers (newest ones) 
- Re/uninstall/check for updates/repairinstall directX 
- Install Windows Visual C++ (2012 , 2010) (i don't remember name of that) 
- Re/repair install BF4 Beta 
- Run as admin 
- Different servers 
- Set everything to low in bf4 folder (settings it low) 
- tried to set priority (low, high) 
- and several others... (can't remember all anymore..) 

And my Specs: 

- AMD Radeon HD 6850 
- Intel Pentium CPU G620 2,60 Ghz 
- 8,2 Gb ram 
- Windows 7 64-bit 
 
And the real error
 
- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2013-10-10T13:42:01.000000000Z" />
  <EventRecordID>40239</EventRecordID>
  <Channel>Application</Channel>
  <Computer>Triiker1-PC</Computer>
  <Security />
  </System>
- <EventData>
  <Data>taskeng.exe</Data>
  <Data>6.1.7601.17514</Data>
  <Data>4ce79d2c</Data>
  <Data>ntdll.dll</Data>
  <Data>6.1.7601.18247</Data>
  <Data>521eaf24</Data>
  <Data>c0000005</Data>
  <Data>00000000000986ea</Data>
  <Data>1334</Data>
  <Data>01cec5be7eac5ee5</Data>
  <Data>C:\Windows\system32\taskeng.exe</Data>
  <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
  <Data>bd08c401-31b1-11e3-874d-1c6f65cdc3a9</Data>
  </EventData>
  </Event>
 
(notice that this chat system removed HTML from this)
 
 
Message 1243 of 1,358 (1,199 Views)

Re: BF4 PC Beta is crashing during loading screen

[ Edited ]
★★ Novice

After the lastest update i get no error message, just goes past the the loading screen

and then it freezes, then i have to CTRL and ALT F4 to close the game Frown

here is my pc spec

 

CPu G2030 3.0 ghz 1155, core 2 duo

ram 4gig ddr3

nvidia 640 gt 2 gig, evga or evea not sure lol 

also ranning the lastest beta drivers 331.40

windows 7 none service pack

550 walt power surpply

Asrock H61m-V3

 

Message 1244 of 1,358 (1,150 Views)

Re: BF4 PC Beta is crashing during loading screen

★★★ Novice

After last update same thing freezes on the loading screen.

Specs:

amd athlon x2 6400+ 3.2 GHz(dual core)

gtx 460 1gb ddr5

6 gb ddr3 ram

will be waiting for next update to see if that fixes it as I have tried everything post in this thread.

Message 1245 of 1,358 (1,129 Views)

Re: BF4 PC Beta is crashing during loading screen

[ Edited ]
★★★ Newbie
- <System>
  <Provider Name="Application Hang" />
  <EventID Qualifiers="0">1002</EventID>
  <Level>2</Level>
  <Task>101</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2013-10-10T15:31:06.000000000Z" />
  <EventRecordID>122348</EventRecordID>
  <Channel>Application</Channel>
  <Computer>Christian-PC</Computer>
  <Security />
  </System>
<EventData>
<Data>bf4.exe</Data>
<Data>1.0.0.0</Data>
<Data>fb0</Data>
<Data>01cec5cd7daa8491</Data>
<Data>272</Data>
  <Data>C:\Program Files (x86)\Origin Games\Battlefield 4 Beta\bf4.exe</Data>
  <Data />
  <Binary>54006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000</Binary>
  </EventData>
  </Event>
---------------------------------------------------------------------------------------------------------------- 
System Specs
---------------------------------------------------------------------------------------------------------------- 
Problem
The issue is that it freezes on the 'loading...' screen after I have clicked "join" on a server, I have tried multiple servers with different game modes to see if that'll help. But failed. The sound goes off, then moments later that loading screen completely freezes. Im able to alt+tab out of it and close it.
I have tried using many methods to try solve this problem, but still continues to freeze.
 
Please help! 
- Thanks
Message 1246 of 1,358 (1,120 Views)

Re: BF4 PC Beta is crashing during loading screen

★★★★★ Guide

@Magnificent_Gun wrote:
So here is my error. Also i have tried to fix this myself for now about 8 hours in these days so its getting on my nerves, so i hope u can get it repaired for me dice. But this is what i have done already:
 
- Re/uninstall punkbuster 
- Re/uninstall service pack 1 for windows 7 
- Install/reinstall ADM drivers (newest ones) 
- Re/uninstall/check for updates/repairinstall directX 
- Install Windows Visual C++ (2012 , 2010) (i don't remember name of that) 
- Re/repair install BF4 Beta 
- Run as admin 
- Different servers 
- Set everything to low in bf4 folder (settings it low) 
- tried to set priority (low, high) 
- and several others... (can't remember all anymore..) 

And my Specs: 

- AMD Radeon HD 6850 
- Intel Pentium CPU G620 2,60 Ghz 
- 8,2 Gb ram 
- Windows 7 64-bit 
 
And the real error
 
- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2013-10-10T13:42:01.000000000Z" />
  <EventRecordID>40239</EventRecordID>
  <Channel>Application</Channel>
  <Computer>Triiker1-PC</Computer>
  <Security />
  </System>
- <EventData>
  <Data>taskeng.exe</Data>
  <Data>6.1.7601.17514</Data>
  <Data>4ce79d2c</Data>
  <Data>ntdll.dll</Data>
  <Data>6.1.7601.18247</Data>
  <Data>521eaf24</Data>
  <Data>c0000005</Data>
  <Data>00000000000986ea</Data>
  <Data>1334</Data>
  <Data>01cec5be7eac5ee5</Data>
  <Data>C:\Windows\system32\taskeng.exe</Data>
  <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
  <Data>bd08c401-31b1-11e3-874d-1c6f65cdc3a9</Data>
  </EventData>
  </Event>
 
(notice that this chat system removed HTML from this)
 
 

Hello Triiker1

 

You should try to run a SFC /scannow in command window.

 

Go start and type cmd, right click on cmd left top and click run as administrator.

 

type the following line at the blinking cursor.

 

sfc /scannow and press enter.

 

This will take a few but it will check and repair damaged windows files like your ntdll.dll file.

 

Hope this will get you back in the game!

 

-------------------------------------------------------------------------------------------------------------------------------
We are all Community members trying to help other community members, So please keep
your patience. Describe your problem in great detail and always post your specs!

@I my self also do 1on1 teamviewer sessions, so send me a PM if you want a fast way to fix your problem. (Only Technical Problems) or contact me @ twitter. #The14ndOnlyWOLF

Please accept solutions if they are correct and press the XP button if somebody helped you. This way you help others in the same situation.

Greetz WOLF

 

 

Message 1247 of 1,358 (1,114 Views)

Re: BF4 PC Beta is crashing during loading screen

★★★★★ Guide

@G0bi42 wrote:

After last update same thing freezes on the loading screen.

Specs:

amd athlon x2 6400+ 3.2 GHz(dual core)

gtx 460 1gb ddr5

6 gb ddr3 ram

will be waiting for next update to see if that fixes it as I have tried everything post in this thread.


Just a lil question but have you tried to rename you BF4 folder in DOCUMENTS to BF4 old. And then try the game?

 

-------------------------------------------------------------------------------------------------------------------------------
We are all Community members trying to help other community members, So please keep
your patience. Describe your problem in great detail and always post your specs!

@I my self also do 1on1 teamviewer sessions, so send me a PM if you want a fast way to fix your problem. (Only Technical Problems) or contact me @ twitter. #The14ndOnlyWOLF

Please accept solutions if they are correct and press the XP button if somebody helped you. This way you help others in the same situation.

Greetz WOLF

Message 1248 of 1,358 (1,109 Views)

Re: BF4 PC Beta is crashing during loading screen

[ Edited ]
★★ Apprentice

Thats what the event viewer says:

 

Spoiler
Protokollname: Application
Quelle:        Application Hang
Datum:         10.10.2013 18:32:04
Ereignis-ID:   1002
AufgabenkategorieFrown101)
Ebene:         Fehler
Schlüsselwörter:Klassisch
Benutzer:      Nicht zutreffend
Computer:      Chrischi-PC
Beschreibung:
Programm bf4.exe, Version 1.0.0.0 kann nicht mehr unter Windows ausgeführt werden und wurde beendet. Überprüfen Sie den Problemverlauf in der Wartungscenter-Systemsteuerung, um nach weiteren Informationen zum Problem zu suchen.
 Prozess-ID: 500
 Startzeit: 01cec5d5de6d65ed
 Endzeit: 4294967295
 Anwendungspfad: D:\Spiele\Battlefield 4 Beta\bf4.exe
 Berichts-ID: 7deb28bf-31c9-11e3-be6b-10bf48b6abbb
 Vollständiger Name des fehlerhaften Pakets:
 Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-10T16:32:04.000000000Z" />
    <EventRecordID>654</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Chrischi-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>bf4.exe</Data>
    <Data>1.0.0.0</Data>
    <Data>500</Data>
    <Data>01cec5d5de6d65ed</Data>
    <Data>4294967295</Data>
    <Data>D:\Spiele\Battlefield 4 Beta\bf4.exe</Data>
    <Data>7deb28bf-31c9-11e3-be6b-10bf48b6abbb</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>54006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000</Binary>
  </EventData>
</Event>

 

 

And here are my specs and the description of my problem:

 

OS Windows 7 Ultimate x64 SP1 / Windows 8 Pro x64 (all updates installed)
CPU Intel Pentium G630 2x2,7 GHz
GPU XFX Radeon HD 7750 1GB GDDR5
 (Driver: 13.4, 13.9, 13.10 beta2, 13.11 beta1)
RAM 2x4GB Corsair XMS3 DDR3-1333 CL9
PSU Super-Flower Amazon 80Plus 450W
HDDs 1. 80GB S-ATA, 2. 500GB S-ATA
Sound onboard (VIA VT1708S 8-Channel High Definition Audio CODEC)
OC no
Internet Connection
 - ethernet
 - 4mb/s download, 0,25mb/s upload
AV avast! Free Antivirus
BL no

(Can play BF3 on Ultra settings with ~45 FPS, so I don't think my PC is to bad for BF4.)

Problem
 - joining a server
 - blue bar shows "loading level"
 - can see loading screen
 - just before game switches to ingame graphic - freeze and sound loop
 - cpu load in taskmanager around 40-80% at loading
 - cpu load goes up to constant 100% on freeze and stays there until I kill bf4.exe

 - tried every possible/posted fixes, nothing worked

 

I hope it helps.

If I can't test BF4 in beta I can't buy it.

But I really want to buy it, so pls fix this very soon.

Message 1249 of 1,358 (981 Views)

Re: My BF4 beta crashes on joining a server.

★ Novice

I did that, no go.  

 

Had a guy help with the punk buster,   it kinda helped  but still no go,

 

So the best results is downloading the setings from oneone else that changed the settings to windowed mode, and yet still crashes, I think it's really poor programing by dice and EA.  

 

I got all windos updates, Drivers and catalist updated. 

 

so why it not work?  simple someone did not do there job right. 

 

friends that have big cards and big rigs still have issues. 

Message 1250 of 1,358 (957 Views)