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Keeper
Erundo
Posts: 8
Registered: ‎08-05-2013
Accepted Solution

BF4 I always get kicked by: PunkBuster

[ Edited ]

When I want to start the game, there is an error: 

ERROR
Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Erundo' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe 
 
What does that mean and why comes that error?
 
Sorry for my bad english I'm German
Hero
LiBever
Posts: 7,702
Registered: ‎09-05-2012

Re: BF4 I always get kicked by: PunkBuster


erundo wrote:

When I want to start the game, there is an error: 

ERROR
Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Erundo' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe 
 
What does that mean and why comes that error?
 
Sorry for my bad english I'm Germa

Hello,

 

Make sure your anti-virus is not blocking punkbuster, also check windows firewall. 

Punkbuster has 2 services running in the background in order to check your PC for hacks or 3rd party programs influencing the game.

 

They are called:

PnkbstraA

 

In order to enable both do:

 

1. Press Windows button and R at the same time

2. enter "Services.msc"

3. Locate PnkBstraA on the list

4. Mark both and select "Start the service" on the left side.

4B. If already running restart it.

 

This should resolve your issue.

 

Regards, Libever 


libeversig“

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Keeper
Erundo
Posts: 8
Registered: ‎08-05-2013

Re: BF4 I always get kicked by: PunkBuster

Thank You

Sentinel
funluvncriminal
Posts: 20
Registered: ‎03-28-2013

Re: BF4 I always get kicked by: PunkBuster

Sometime punkbuster has problems updating and you can do it manually.

http://www.punkbuster.com/index.php?page=support-bf4.php

Pbsetup. add game after its installed and verify the games installed location

Lookout
De4thlinEr
Posts: 56
Registered: ‎10-31-2013

Re: BF4 I always get kicked by: PunkBuster

@libever,

 

I did that too what you said but I can only find 1 Punkbuster in that list.

Sentinel
funluvncriminal
Posts: 20
Registered: ‎03-28-2013

Re: BF4 I always get kicked by: PunkBuster

r-click your windows bar at bottom of screen and bring up taskmanager,goto service tab, find service PnkBstraA look at its status and make sure its running

Keeper
mrivmedia
Posts: 1
Registered: ‎08-09-2013

Re: BF4 I always get kicked by: PunkBuster

I keep getting the same problem with my game and its only just started happaning after the latest battlefield 4 server updates and no i can not play the game. I have done what you have explained but i have no been able to find the files but i know i have punikbuster installed and battlefield 4 added, i can even see that the files A and B are ticked in allowed past firewall but i can not see the files on the Services.msc at all. Do you have a solution?

Keeper
blackwolf1013
Posts: 1
Registered: ‎09-03-2013

Re: BF4 I always get kicked by: PunkBuster

Same here. I can't find any of the PnkBstrA's. Either of them 

Keeper
akieii
Posts: 1
Registered: ‎11-06-2013

Re: BF4 I always get kicked by: PunkBuster

Ya, can't find the services either... Just started having this problem today

Keeper
sitthefkdown
Posts: 1
Registered: ‎08-16-2013

Re: BF4 I always get kicked by: PunkBuster

I finally fixed the error. I couldn't find PnkbstrA in services so I re-installed punkbuster through the battlefield folder.

 

1. Locate your BF4 folder; Origin games > battlefield 4 > Installer > punkbuster > redist

2. Open the .exe and run the installation

3. When finished, go into services tab as mentioned prior and locate pnkbstrA, ensure it is running and set to automatic

4. Restart BF4