BATTLEFIELD 4 ERROR Game Disconnected : something went wrong !

by Kane_Corso
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Original Post

Re: BATTLEFIELD 4 ERROR Game Disconnected : something went wrong !

★★ Novice

NO! It never loads! That's the problem I have...It starts loading with 20-30 fps and after 2-7 minutes, I get this message. Come on DICE, I know you can...FIX THE GLITCH!!

Message 21 of 41 (44,209 Views)

Re: BATTLEFIELD 4 ERROR Game Disconnected : something went wrong !

★★★★★ Expert

Ok, here are some steps you can try that can minimize the occurrence of this problems:

 

- Uninstall the Plugin (in control panel>uninstall) then delete the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins

 

Fix for Mozilla FireFox:

- Install the latest plugin
- go to Addons (Firefox menu) -> Plugins
- Search for ESN AND Battlelog
- Set both to: always activated
- close firefox, start it again and it should be fine then

 

For Chrome:

-Clear Browsing Data ( Settings/Privacy )
-Reinstalling the plugin by logging to Battlelog again
-In the search bar typing the following command: chrome://plugins
-Checking the box Always allowed for ESN Sonar API and Battlelog Game Launcher
-Restarting the Browser
-Log back into Battlelog via Origin (Play from Battlefield4 icon )
-Join a Server

 

For Internet Explorer 11
-Restart IE 11
-From Internet Options/General tab -> Clear Browsing data -> Delete button
-From Security tab, slide the bar to bottom -> Medium Protection
-In Trusted Sites -> .battlefield.com should be added along with battlelog.battlefield.com/bf4/ and battlelog.battlefield.com/bf3/
-It will require a System Restart in order for the 7 step to be applied.
-Log in again into Battlelog and download again the plugin.
-Join a server.

 

First, do this steps: http://help.ea.com/en/article/battlefield-4-punkbuster-troubleshooting/ 

 

Also, try this additional steps, if the above does not work:

 

1. Open windows firewall
2. Click advanced settings( on the left) and then inbound (also left)
3. Find PnkbstrA.exe and PnkbstrB.exe (if you have two of both, its fine)
4. Right click on each of them>properties>programs and services
5. Make sure that "all programs that meet the specifications" is checked
6. Then go to the "Advanced" tab and check all 3 boxes. Domain, Private and Public.
7. REMEMBER TO DO THIS FOR ALL PnkBstr Files. Then save and quit.
8. Go to C:\Program Files (x86)\Origin Games\Battlefield 4 and delete "Pb" folder.
9. Go to these 2 links:
http://websec.evenbalance.com/downloader/download.php?file=1
http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe
10. Download and install both
11. Run Pbsetup.exe (the first link)
12. Add a game (eg. bf4)
13. Check for updates.

 

-Reinstall DirectX.
1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
2:Find file named DXSETUP.exe, right lcik and select RUN AS ADMINISTRATOR . Install it. It should update your DirectX install.
3: You might need to reboot computer first.
4: try to launch game.

 

Still doesn't work then....

 

-Update your Microsoft .NET framework.
http://www.microsoft.com/en-us/download/details.aspx?id=17851

 

Make sore your drivers and updated.

 

Get sure that you have disabled all ad and application blocking software in your browser and using the latest version of Adobe Flash.

 

For Battlefield on PC, please enable the following online ports on your connection:


TCP80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP
3659, 14000-14016, 22990-23006, 25200-25300


For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

 

Also see this EA Help article for information on opening TCP or UDP ports: http://help.ea.com/en/article/opening-tcp-or-udp-ports-for-connection-issues/

 

If this helps, please click the white XP button and to give me some XP.
If this solves your question, click the green solution button and mark it as solution so it can help others with the same problem.

Message 22 of 41 (44,208 Views)

Re: BATTLEFIELD 4 ERROR Game Disconnected : something went wrong !

★★★ Newbie

Today its the first time that ever happened to me :0

I hope they will fix it soon

 

My pc specifications:

OS: Windows 8.1 64 bit

CPU: Intel Core i7 3770 @ 3.40 GHz Ivy Bridge 22nm Technology

RAM: 8,00 GB Dual-Channel DDR3 @ 787MHz (upgradeable to 16GB)

Motherboard: Acer Predator G3620

GPU: 2048MB ATI AMD Radeon HD 7870

Storage: 931 GB Seagate

Keyboard: Logitech G510

Mouse: MadCatz Cyborg R.A.T. 3

 

Message 23 of 41 (43,956 Views)

Re: BATTLEFIELD 4 ERROR Game Disconnected : something went wrong !

★★★★★ Novice

I get this error at least 5 times a day (generally play about 4 hours a day): "Game disconnected: something went wrong."

So sick of it and want a refund for my game.. Please contact me for my PayPal details for the refund. Thanks.

Message 24 of 41 (43,634 Views)

Re: BATTLEFIELD 4 ERROR Game Disconnected : something went wrong !

★★ Novice

Your advice has now broken the game to where it won't even load. I undid the whole thing after seeing it broke the game worse than it already was and it's still broken and the game now crashes upon starting. So, what do I do now? How do I unbreak the game to make it halfway stable again?

Message 25 of 41 (43,609 Views)

Re: BATTLEFIELD 4 ERROR Game Disconnected : something went wrong !

★★★ Novice

Hey Bud.. I doubt it was the advice that broke it.. this game was broken long before that advice was posted...

 

However you want to know what I find incredibly ironic?  While trying to reply to your post.. the God Dang website gave me this error:

 

"An Unexpected Error has occurred.
  • Sorry, your request failed. A notification has been sent to the development team for investigation.

    Exception ID: 16ECB196

    Please click the Back button on your browser."

     

Message 26 of 41 (43,605 Views)

Re: BATTLEFIELD 4 ERROR Game Disconnected : something went wrong !

★★★★ Novice

Props for witing this article. Nice job helping where needed! Confusedmileyhappy:

Message 27 of 41 (7,782 Views)

Re: BATTLEFIELD 4 ERROR Game Disconnected : something went wrong !

★★★ Novice

since this game has been officially released I have not been able to finish a single game at all, if its not one thing thats **bleep**ed up with this game its everything else.Not a single solution/patch THAT ACTUALLY WORKS has been released or made aware of that will even scratch the surface of repairing these problems, I have tried every solution/fix that I could find and nothing works and as of now, I am over it and this game. Anyone know where I can go or who to contact in order to get a refund? I'm disgusted with the fact that I spent $50+ for a game that won't work.

Message 28 of 41 (7,733 Views)

Re: BATTLEFIELD 4 ERROR Game Disconnected : something went wrong !

★★ Novice
Man really sorry to hear that. Like ii've posted long time ago, i fix my problem with port forwarding software, since then all working fine, no disconecting, and few days back my router was replaced for some other reasons and since new one is installed, now i dont need to use port forwarding, iit works like it should.
Message 29 of 41 (7,733 Views)

Re: BATTLEFIELD 4 ERROR Game Disconnected : something went wrong !

[ Edited ]
★★★ Newbie

just instal your origin again and it will update it's self but do not download the plug ins again they still are up to date if you do download the plugins then he will say "something went wrong" again!!!

 

Message 30 of 41 (7,411 Views)