reinstall

by 1234qqqq
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reinstall

★★★ Newbie

I blew it loading Battlefield 3 Premium to my xbox 360 by loading it to an improperly installed xbox profile .I used the pass code from my cd(s) paperwork and then realized my mistake I tried to have the problems with the microsft account corrected but to no avail.So now I'm stuck with a game with no online capabilities what's the solution ?? can I get another online pass code ie: purchase another code or am I done.Seniors moments can be trying at times,I should have listend to my grand kids.By the way --- Battlefield 4 is remarkable ,with my wife newly retired I have to fit my xbox time between the Drs and Dr Oz thats my BF4 window lolololo.

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Re: reinstall

If you just need a new online pass check the BF3 in game store for the online pass. if it's not there you will need to speak with a game advisor who can hook you up with a free online pass for Xbox 360. You can find a game advisor here:

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time (call back feature available to North America only).
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