08-12-2012 03:41 AM
what should i do to get it back my origin account ? i can't connect to my email cuz is not working anymore to get the password , and origin services are not working ! and i had to creat a new account to post my problem here cuz I DON'T SEE ANYPLACE TO POST IT plz help me !!!!!!!!!
Solved! Go to Solution.
08-12-2012 05:37 AM
Ok there is a few things you can do then.
Take a look here > https://help.ea.com/uk/article/forgot-my-origin-ea
You can alternatively recover you password > https://help.ea.com/uk/article/ive-lost-or-forgott
Or this will provide you will another few questions to help you out >https://help.ea.com/uk/article/RN1281
08-12-2012 06:13 AM
that was hopeful not helpful sir (thank you anyway) the problem is that i can't log to my email to to receive the pass this is my problem (EMAIL)! that means email gone ===> origin lost .......... But i think there's another way to get my account origin back that is to give my BF3 cdkey to origin and they will compare with the bf3 i have in my account origin is the only way ( i have only BF3 in my origin account ) ...... now the big problem is where's the help services what they doing !!!!!!! to explain such big disgusting problem i have for them !
08-12-2012 06:17 AM
Sorry I couldn't be anymore assistance to you. Please feel to contact EA here > https://help.ea.com/contact-us.
You will need to make sure you select your country as US. Also you will need to fill out a few details before any of the options become available to you.
Good luck and I hope you get your problem resolved.
05-19-2013 01:14 PM
i'm having same sort of problem... the thing is i remember my email and everything except i tried it and nothing so i created a new account on same email address i have my game sitting beside me and can't install it as it's already been installed... and whats really weird is i kept the confermation email from when i bought karkland dlc which is sent to same email address ... i haven't played this game for about a year but would like to get back into it as i'm sick of hackers on bo2... i have no idea whats going on all i can think of is my account got hijacked and they changed all the emails ? i just want my game back i even still have the reciept for the game where i bought it at... so i can proove the game is mine....trying to get any help at all from the powers that be seems impossible