August 2017
Hm, let's try the folliwng:
Please let me know your result.
Thanks!
August 2017
i had already disabled game dvr and origin in game
now i try the other 2 suggestion but nothing change
August 2017
@CarDegn What Internet Browser do you use? Can you please try to launch the game using Internet Explorer browser? Your crash can be caused by Microsoft Edge Browser.
August 2017
i use chrome and even if i try a different browser web it won't launch
August 2017 - last edited August 2017
Try to disable Cloud Storage in Application Settings of Origin client and also in Game Properties then restart Origin as Administrator. If that doesn't help, perhaps something is wrong with your Windows 10. You can try to reset your OS (Read the information in Internet about this operation!)
August 2017
the last option is to reset the os?
if so i'll try it
August 2017
Sorry, I don't have enough skills with this. I think Recover proccess should look like this:
And I think you need to try to select First option "Keep files". Your games, applications and settings will be removed, but your personal files will be saved. Again, I recommend to learn in detail information about this operation In Internet.
Good luck!
September 2017
I've done a format and reinstalled windows,but it doesn't work
can u do something else to help me?
September 2017
is there anyone out there who wants to help me?