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Sentinel
giograf
Posts: 10
Registered: ‎08-01-2012
Accepted Solution

You were disconnected from EA Online (1) ERROR

Hi, all!

**bleep**, **bleep** and **bleep** U AGAIN. 
I talked in Live Chat, they said: "Just attach files from UO Trace to your case on help.ea.com, we will answer u in a few buisiness days. THANKS A LOT, OH, U MEANT WEAKS!
I wanna buy premium, lotsa players wanna buy. EA, you're losing millions because of your **bleep**ing emploees can't do the work they must, millions of gamers have this problem.

U will say clean hosts, turn off your firewall and antivirus. ARE U STUPID? I HAVE BEEN TRYING TO SOLVE IT FOR  5 MONTHS, I'VE READ YOUR **bleep**ING ADVICES FOR MILLION TIMES! I DON'T NEED AN ADVISE, GIVE ME WORKING SOLUTION!

EA_AgentX
Posts: 200
Topics: 21
XP: 358
Solutions: 67
Registered: ‎07-05-2012

Re: You were disconnected from EA Online (1) ERROR

Hey Giograf,

 

 

Can you do me a favor? Can you check in your Control Panel to see if the Battlelog plugin is installed and updated to 1.122? 

 

If you click it and select Uninstall (don't proceed) and get an error message saying "This is not installed, would you like to remove it from the list" that would be the issue.

Check your downloads for  battlelog-web-plugins-1.122.0-retail-prod. 

If you cannot find this file, your Battlelog will not be able to successfully connect to matches, causing the error you mentioned.

 

If you CAN find the file, please launch it and reinstall the plugin. Once installed, close all browsers, restart Origin, re-launch Battlefield 3 and try to jump into a multiplayer match.  

Sentinel
giograf
Posts: 10
Registered: ‎08-01-2012

Re: You were disconnected from EA Online (1) ERROR

Yes, it seems like you're right, how can I solve it.
I didn't find the file in Downloads in my browser, What should I do?

Sentinel
arachnoshark
Posts: 12
Registered: ‎07-31-2012

Re: You were disconnected from EA Online (1) ERROR

if you had this issue for over 5 months every time you try to play online its probably your account which is broken / misses something

contact EA support and ask specificly that they would grant you a new Online Access, that normally fixes that issue

EA_AgentX
Posts: 200
Topics: 21
XP: 358
Solutions: 67
Registered: ‎07-05-2012

Re: You were disconnected from EA Online (1) ERROR

Hey giograf,

 

 

Please refer to the attachment in this post http://answers.ea.com/t5/Battlefield-3/Battlelog-Plugin-Update/td-p/2430 to download the latest Battlelog plugin.

 

Post back on this thread if, once downloaded and installed, it does not resolve the issue.

 

Thanks!

Sentinel
giograf
Posts: 10
Registered: ‎08-01-2012

Re: You were disconnected from EA Online (1) ERROR

It doesn't, but what does? 

EA_AgentX
Posts: 200
Topics: 21
XP: 358
Solutions: 67
Registered: ‎07-05-2012

Re: You were disconnected from EA Online (1) ERROR

Hi Giograf,

 

 

As I was able to login with your account and play without getting disconnected, you've reinstalled the Battlelog plug-in and are still getting the 'Disconnected from EA Online' error, it may be something on your system preventing you from communicating effectively with the EA servers.

 

Have you tried adding Origin.exe and bf3.exe to the firewall/anti-virus exceptions list? Have you attempted to open ports (How to Open Ports) (Battlefield 3 Ports), then power-cycle your router? Are you using any type of VPN connection or peer-blocking program? Have you tried updating Punkbuster by going to evenbalance.com? Is your Origin client up-to-date (http://www.origin.com/download)? 

Sentinel
ieatnubbles
Posts: 24
Registered: ‎08-03-2012

Re: You were disconnected from EA Online (1) ERROR

Giograf,

 

Go to speedtest.net and post back your Upload, Download, and ping speeds and I'll tell you what's going on with your connection.

Sentinel
giograf
Posts: 10
Registered: ‎08-01-2012

Re: You were disconnected from EA Online (1) ERROR

1) - Have you tried adding Origin.exe and bf3.exe to the firewall/anti-virus exceptions list?3
    - No. My firewall is off and I have no antivirus.
2) - Have you attempted to open ports (How to Open Ports) (Battlefield 3 Ports), then power-cycle your router?
    - I've opened ports here http://192.168.0.1, some time ago, doesn't work. Trying to solve it by that: (How to Open Ports) now, I will write later.
3) - Are you using any type of VPN connection or peer-blocking program?
    - Probably I'm not.
4) - Have you tried updating Punkbuster by going to evenbalance.com? Is your Origin client up-to-date (http://www.origin.com/download)? 

    - Yes, all is up to date.


Speedtest:
Ping - 9ms
Download - 28.74
Upload - 29.82 

Sentinel
giograf
Posts: 10
Registered: ‎08-01-2012

Re: You were disconnected from EA Online (1) ERROR

I've done something u can see on the attached photo, wrote all the ports I needed. So the same error again. Have I done right?  What's the next?

Untitled battle.png