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You were disconnected from EA Online (1) ERROR

by giograf
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Accepted Solution

You were disconnected from EA Online (1) ERROR

★★★★ Novice

Hi, all!

**bleep**, **bleep** and **bleep** U AGAIN. 
I talked in Live Chat, they said: "Just attach files from UO Trace to your case on help.ea.com, we will answer u in a few buisiness days. THANKS A LOT, OH, U MEANT WEAKS!
I wanna buy premium, lotsa players wanna buy. EA, you're losing millions because of your **bleep**ing emploees can't do the work they must, millions of gamers have this problem.

U will say clean hosts, turn off your firewall and antivirus. ARE U STUPID? I HAVE BEEN TRYING TO SOLVE IT FOR  5 MONTHS, I'VE READ YOUR **bleep**ING ADVICES FOR MILLION TIMES! I DON'T NEED AN ADVISE, GIVE ME WORKING SOLUTION!

Message 1 of 68 (44,876 Views)

Re: You were disconnected from EA Online (1) ERROR

Community Manager

Hey Giograf,

 

 

Can you do me a favor? Can you check in your Control Panel to see if the Battlelog plugin is installed and updated to 1.122? 

 

If you click it and select Uninstall (don't proceed) and get an error message saying "This is not installed, would you like to remove it from the list" that would be the issue.

Check your downloads for  battlelog-web-plugins-1.122.0-retail-prod. 

If you cannot find this file, your Battlelog will not be able to successfully connect to matches, causing the error you mentioned.

 

If you CAN find the file, please launch it and reinstall the plugin. Once installed, close all browsers, restart Origin, re-launch Battlefield 3 and try to jump into a multiplayer match.  

Message 2 of 68 (44,754 Views)

Re: You were disconnected from EA Online (1) ERROR

★★★★ Novice

Yes, it seems like you're right, how can I solve it.
I didn't find the file in Downloads in my browser, What should I do?

Message 3 of 68 (44,747 Views)

Re: You were disconnected from EA Online (1) ERROR

★★★★ Novice

if you had this issue for over 5 months every time you try to play online its probably your account which is broken / misses something

contact EA support and ask specificly that they would grant you a new Online Access, that normally fixes that issue

Message 4 of 68 (44,737 Views)
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Re: You were disconnected from EA Online (1) ERROR

Community Manager

Hey giograf,

 

 

Please refer to the attachment in this post http://answers.ea.com/t5/Battlefield-3/Battlelog-Plugin-Update/td-p/2430 to download the latest Battlelog plugin.

 

Post back on this thread if, once downloaded and installed, it does not resolve the issue.

 

Thanks!

Message 5 of 68 (44,724 Views)
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Re: You were disconnected from EA Online (1) ERROR

★★★★ Novice

It doesn't, but what does? 

Message 6 of 68 (44,706 Views)
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Re: You were disconnected from EA Online (1) ERROR

Community Manager

Hi Giograf,

 

 

As I was able to login with your account and play without getting disconnected, you've reinstalled the Battlelog plug-in and are still getting the 'Disconnected from EA Online' error, it may be something on your system preventing you from communicating effectively with the EA servers.

 

Have you tried adding Origin.exe and bf3.exe to the firewall/anti-virus exceptions list? Have you attempted to open ports (How to Open Ports) (Battlefield 3 Ports), then power-cycle your router? Are you using any type of VPN connection or peer-blocking program? Have you tried updating Punkbuster by going to evenbalance.com? Is your Origin client up-to-date (http://www.origin.com/download)? 

Message 7 of 68 (44,697 Views)
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Re: You were disconnected from EA Online (1) ERROR

★★★★ Novice

Giograf,

 

Go to speedtest.net and post back your Upload, Download, and ping speeds and I'll tell you what's going on with your connection.

Message 8 of 68 (44,684 Views)
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Re: You were disconnected from EA Online (1) ERROR

★★★★ Novice

1) - Have you tried adding Origin.exe and bf3.exe to the firewall/anti-virus exceptions list?3
    - No. My firewall is off and I have no antivirus.
2) - Have you attempted to open ports (How to Open Ports) (Battlefield 3 Ports), then power-cycle your router?
    - I've opened ports here http://192.168.0.1, some time ago, doesn't work. Trying to solve it by that: (How to Open Ports) now, I will write later.
3) - Are you using any type of VPN connection or peer-blocking program?
    - Probably I'm not.
4) - Have you tried updating Punkbuster by going to evenbalance.com? Is your Origin client up-to-date (http://www.origin.com/download)? 

    - Yes, all is up to date.


Speedtest:
Ping - 9ms
Download - 28.74
Upload - 29.82 

Message 9 of 68 (44,663 Views)
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Re: You were disconnected from EA Online (1) ERROR

★★★★ Novice

I've done something u can see on the attached photo, wrote all the ports I needed. So the same error again. Have I done right?  What's the next?

Untitled battle.png
Message 10 of 68 (44,651 Views)
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Accepted Solution

★★★★ Novice

Guys! It seems that I have found my solution!

There are some steps:
1) First of all. I runned some services. You can compare my services list to your's one and turn smth. on or off.
http://www.hostpic.org/images/23EA_ONLINE_2.png
http://www.hostpic.org/images/60EA_ONLINE_3.png 
http://www.hostpic.org/images/59EA_ONLINE_4.png
http://www.hostpic.org/images/63EA_ONLINE_5.png 
 
2) Second step.  Go to Processes tab in Windows Task Manager. 
End  all the processes excluding those. 
http://www.hostpic.org/images/32EA_ONLINE_1.png

MAKE uTorrent and Origin OFF too!!! 

3)Last step. Start Origin normally (From desktop or... wherever you installed).

4)Try to play.


Thank all for the cooperation, sorry for mistakes, I hope u r back to game. 

     giograf_ 


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