Help us improve Answer HQ! Take Survey No, Thanks
Ask. Answer. Be the Hero.
Showing results for 
Search instead for 
Do you mean 
Reply
Acolyte
dragify
Posts: 1
Registered: ‎01-11-2013

What do I do if my Xbox live account is underage and wont let me play Battlefield 3?

[ Edited ]

One of my friends has an Xbox live account that is too young to play Battlefield 3 but his Mom and Dad allow him to play it. How can he play online? His parents have to contact Ea Games and they don't respond. So what should he do? Stay on Call of Duty?

Hero
XSV_NiTEMARE
Posts: 3,904
Registered: ‎09-17-2012

Re: What do I do if my Xbox live account is underage and wont let me play Battlefield 3?

Hi there dragify!

 

You need to know both the Passport email and password of the Live account and the Passport email and password for the parent account associated with the Live account. You can also do it easier online at http://www.xboxlive.com - just sign in with the Passport email and password of the Live account, go to "Manage Profile" from your home page thingy, hit "Family Settings", sign in again with the Passport email and password of the parent account, and you can change all the parental controls on the next page. From looking at that page, you basically want all options on the first button for each thing to turn off all restrictions completely.

 

- With kind regards, Timmie.


Thank you for being part of the Answer HQ Community! If you need further assistance, please let us know right away!

Did a solution help you? Let everybody know by clicking on the "Accept as Solution" button.
Do you want to answer somebody's question? click on the "Reply" button.
If you are especially happy with someone's response, reward them by clicking on the "XP" button.
If you have something that you want to share that can help other players out (tips & tricks), don't hesitate to share these. Ask. Answer. Be the Hero!
Keeper
cobden007
Posts: 3
Registered: ‎01-19-2013

Re: What do I do if my Xbox live account is underage and wont let me play Battlefield 3?

That won't work. Basically you have to buy a new profile, new xbox live and new download online pass. What a royal rip off.