Re: Server setup process could not be completed.

by IIPrest0nII
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Server setup process could not be completed.

★ Novice
Since BF3s population went up because it became free with gold I decided to rent a new server. I was extending my lease because it was going to expire.
The game crashed while it was charging my card and then my server expired.
Now every time i go into rent a server I get greeted by a message saying that my server purchase was registered but the setup process couldn't be completed. My card was charged the amount for renting my server but I keep getting this message. I can't even choose to rent another server...
Anyone ever had this issue?
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Accepted Solution

Re: Server setup process could not be completed.

Hero (Retired)

@Adamgm10 Well, I recommend to wait for a while and perhaps the issue will be fixed itself. It may take time to complete the payment operation between your bank and Xbox or EA services.

 

If the issue still persists, please contact EA support:  How to contact EA support

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Message 4 of 4 (790 Views)

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Re: Server setup process could not be completed.

Hero (Retired)

@Adamgm10 As I understand you are on Xbox One, right?

 

Have you tried to power cycle your Xbox using this manual? 

 

http://support.xbox.com/en-US/xbox-one/console/power-cycle-console

 

Also, did you get any error messages when the game crashed?

 

 

Thanks!

 

Message 2 of 4 (554 Views)

Re: Server setup process could not be completed.

★ Novice

@IIPrest0nII wrote:

@Adamgm10 As I understand you are on Xbox One, right?

 

Have you tried to power cycle your Xbox using this manual? 

 

http://support.xbox.com/en-US/xbox-one/console/power-cycle-console

 

Also, did you get any error messages when the game crashed?

 

 

Thanks!

 


Yes I am on Xbox One, resetting did not fix it the problem. When the game crashed it didn't do anything it just locked up and sent me back to the Xbox home. I might try hooking up my Xbox 360 and if that doesn't work I'll just get a refund.

Message 3 of 4 (544 Views)

Re: Server setup process could not be completed.

Hero (Retired)

@Adamgm10 Well, I recommend to wait for a while and perhaps the issue will be fixed itself. It may take time to complete the payment operation between your bank and Xbox or EA services.

 

If the issue still persists, please contact EA support:  How to contact EA support

Message 4 of 4 (791 Views)