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Keeper
necktiecartel
Posts: 5
Registered: ‎11-29-2012

PS3 update 1.07 install error #80010038

I have been putting off getting Premium, and finally decided to do it. Before I could do that, I decided to go online and just play a couple of games. Well It said I needed to update to version 1.07 so I did just that.

 

I downloaded the update with no issues. But when I went to install it, it took abotu ten minutes to get to 3 or 4% and then I would get the error code 80010038. I tried about 5 or 6 more times, and still nothing. I called PS support and they had me go into safe mode and restore the hd utility.  Tried again, still same BS error. A friend of mine let me borrow Max Payne 3 and I was prompted to do a patch 1.07 (same number!) and it downloaded and installed just fine no error. Beat that already lol.

 

So I deleted the bf3 game and save data utility and also went into my router settings and opened up all the ports the ps3 uses.

 

I reinstalled BF3, and tried to do the back to karkand install and boom! Same problem. Error 80010038 about 4% in. So now I have an expansion that wont install, and an update that won't either. So I cant play online.

 

I am at a loss for what is going on. I have searched Google and Bing for about 3 hours now with nothing specific to my problem.

 

I'm on a slim model 120g ps3 with a Fios wireless connection at about 14 mbps download/3.9 mbps upload.

 

My next step is to completely restore the ps3 and try again.

Sorry if I was all over the place with my question/inquiry, I'm just frustrated and getting ticked off at Sony/EA.

Keeper
framedburrito
Posts: 2
Registered: ‎11-29-2012

Re: PS3 update 1.07 install error #80010038

Dude i have the same problem will anyone every reply?

Keeper
necktiecartel
Posts: 5
Registered: ‎11-29-2012

Re: PS3 update 1.07 install error #80010038

Same exact problem?? Down to the details? How friggin weird is that? It'll be another few hours before my system full restore is completed and then I reinstall everything and try again. I'll keep you updated if you want by email or whatever.

Keeper
necktiecartel
Posts: 5
Registered: ‎11-29-2012

Re: PS3 update 1.07 install error #80010038

Completely restoring my Ps3 seemed to fix the issue. If you can back up your important files first.
Keeper
necktiecartel
Posts: 5
Registered: ‎11-29-2012

Re: PS3 update 1.07 install error #80010038

I take this back....

 

After COMPLETELY restoring my playstation 3 slim 120g model, i was able to install update 1.07, installed the loadout shortcuts and vehicle assault packs, and thought t'was all fine...

 

 

Until I went to install all the expansion packs (B2K, Armored Kill, Aftermath, etc)

 

Same error message during 3 or 4% of the install...they downloaded just fine on my fios wireless connection, but during install they get error 80010038 messages...

 

 

Any idea?????

Keeper
zooyork78
Posts: 4
Registered: ‎12-03-2012

Re: PS3 update 1.07 install error #80010038

AUGH me too. I restore my ps3 and I was able to download the patch 4 days ago but it wasent running the same so I deleted the info thinking the ps3 dident install the patch correctly. now I can't install the patch update or close Quarters dlc. But its nice to know IM not the only one with this problem.

Keeper
necktiecartel
Posts: 5
Registered: ‎11-29-2012

Re: PS3 update 1.07 install error #80010038

any official EA word on this???????

Keeper
zooyork78
Posts: 4
Registered: ‎12-03-2012

Re: PS3 update 1.07 install error #80010038

not that I know of. Are you able to play any other games on the PS3? cause i cant :/

Keeper
zooyork78
Posts: 4
Registered: ‎12-03-2012

Re: PS3 update 1.07 install error #80010038

I don't think its ea problem but Sony because I was playing offline and had no problem. IM thinking it has some thing to do with the playstation store. 

Keeper
pablo1shot
Posts: 1
Registered: ‎12-07-2012

Re: PS3 update 1.07 install error #80010038

how about this........installed aftermath but cant do karkland ect..same message 80010038 ...wots going on???any help PLEASE????