Order history and order review

[STAYTRIGG3R3D]

I bought battlefield 3 premium(digital download) on 1/31/13. I got a email that said that my order is being review. I look at my bank account, and the money has been sent to EA. Why do EA have to review my order? I went and check my order history, and there is noting, so did I order my game or not?

[XSV_NiTEMARE]

Hi there!

Premium is a additional add on to Battlefield 3 which unlocks every expansion packs, weapons, camos, dog tags and much more.

Please read this post: https://help.ea.com/article/what-is-the-difference-between-battlefield-3-premium-and-battlefield-3-p...

If you want the game and premium membership, please contact the support team here (Contact Us - EA) and they can help you. You might get some kind of a refund.

- With kind regards, Timmie.

[STAYTRIGG3R3D]

I know  what BF3 premium edition is. Tell me why it is not in my order history, and why do ea have to review my order? Please answer the question.

[Carbonic]

Did you buy Battlefield 3 Premium or Battlefield 3 Premium Edition ? Because you only said you bought Battlefield 3 Premium in your first post.

Remember to accept the solution if it's correct and press the XP button if somebody helped.

Cheers
-Carbonic

[STAYTRIGG3R3D]

Battlefield 3: Premium edition

[Carbonic]

Have you done this: https://help.ea.com/article/purchased-download-not-visible-in-origin ?

Remember to accept the solution if it's correct and press the XP button if somebody helped.

Cheers
-Carbonic

[STAYTRIGG3R3D]

It doesn't work my order history still doesn't show up and why is ea reviewing my order?

[Carbonic]

I cannot tell you if and why have EA decided to review your purchase.

For that you have to contact them yourself by going to https://help.ea.com/contact-us
You have to fill out product, category and platform first, and if you pick United States as country you will be able to start a live chat. If your English is not that good you should probably pick your own language.

Remember to accept the solution if it's correct and press the XP button if somebody helped.

Cheers
-Carbonic