At first, download and install the latest version of Origin at www.origin.com/download (and make sure you have your Origin account ready as well).
If that doesn’t helped, close the origin client and go directly to you origin folder C:\Program Files\Origin Games. Run the origin.exe in this folder with a rightclick -> run as administrator.
This worked out in the most cases, if not, try to deactivate your firewall/antivirus software and/or check the online ports of your connection:
TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP: 3659, 14000-14016, 22990-23006, 25200-25300
For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.
Update your Network Integration Card (NIC):
- Start -> Computer -> System Properties -> Device Manager
- Locate your NIC card under Network Adapters
- Right-Click and Select "Update Driver Software.
- Walk through the prompts (typically "Next" -> "Install the software automatically" -> "Next")
- Reboot may be required after successful update.
I hope this workaround can help to resolve your problem. If not, please let us now!
