My account has been hacked

by Idafloernaess
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Original Post

My account has been hacked

★★★ Newbie

Hi,

 

My account has been hacked.

 

I have now changed my login password.

 

However, I can't change following:

- Origin ID

- My real name

- Security question

 

What do you need from me to reset this?

 

Looking forward hearing from you.

 

Greatings

 

Allan Darling

Message 1 of 2 (125 Views)

Re: My account has been hacked

Hero

You contact an EA Advisor by going to https://help.ea.com/contact-us
You will have to write some keywords about your problem, then fill out product, category and platform, press "Find Solutions" and then "I Still Need Help". Then your contact options will appear. If live chat/phone does not appear, it might be closed in your area at the moment and you might consider changing it to: "United States" or something else in the language selector in the bottom for a better result.

 

Please accept solutions if they are correct and press the XP button if somebody helped you. This way you help others in the same situation.

Cheers
-Carbonic

carbonic signature

Message 2 of 2 (123 Views)