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javonphoenix
Posts: 4
Registered: ‎12-09-2012
Accepted Solution

Linking Battle log account to xbox live

I am currently trying to link my xbox live account to my battle log, but when I try to it says my gamertag has been previously linked to another account. When I log onto battlefield 3 from my xbox and look at the battle feed, it is keeps asking me to activate my account. How do I find out what account my gamertag is linked with, and either change it to my new account, or somehow log into that account?

Hero
XSV_NiTEMARE
Posts: 3,900
Registered: ‎09-17-2012

Re: Linking Battle log account to xbox live

Hi there javonphoenix!

 

Under the BattleFeed the email your account is attached with is showing up. Log into Battlelog using that email, if you don't remeber the password just reset it "I Forgot My Password".

 

- Sincerely, Timmie

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Keeper
javonphoenix
Posts: 4
Registered: ‎12-09-2012

Re: Linking Battle log account to xbox live

What if the email isn't showing up? It use to, but now I don't see any email at the bottom, yet it still says my account is linked to another account.

Keeper
javonphoenix
Posts: 4
Registered: ‎12-09-2012

Re: Linking Battle log account to xbox live

Also, I do not think I had any alternate accounts set up with that account, because when I try to recover the password, the only account it is linked with is an ea account that I do not know the password to. So how can recover my password, if I can't access the account the password is being sent to?

Hero
XSV_NiTEMARE
Posts: 3,900
Registered: ‎09-17-2012

Re: Linking Battle log account to xbox live

Hi again!

 

Then you need to use the account you linked it to. You can get them connected, contact EA's support here: https://help.ea.com/contact-us. They will help you to link both your accounts into one.

 

- Timmie

------------------------------------( ͡° ʖ ͡°) ------------------------------------
Thank you for being part of the Answer HQ Community! If you need further assistance, please let us know right away!

Did a solution help you? Let everybody know by clicking on the "Accept as Solution" button.
Do you want to answer somebody's question? click on the "Reply" button.
If you are especially happy with someone's response, reward them by clicking on the "XP" button.
If you have something that you want to share that can help other players out (tips & tricks), don't hesitate to share these. Ask. Answer. Be the Hero!
Keeper
javonphoenix
Posts: 4
Registered: ‎12-09-2012

Re: Linking Battle log account to xbox live

Ok Thank you very much!

Hero
XSV_NiTEMARE
Posts: 3,900
Registered: ‎09-17-2012

Re: Linking Battle log account to xbox live

You are so welcome mate!

------------------------------------( ͡° ʖ ͡°) ------------------------------------
Thank you for being part of the Answer HQ Community! If you need further assistance, please let us know right away!

Did a solution help you? Let everybody know by clicking on the "Accept as Solution" button.
Do you want to answer somebody's question? click on the "Reply" button.
If you are especially happy with someone's response, reward them by clicking on the "XP" button.
If you have something that you want to share that can help other players out (tips & tricks), don't hesitate to share these. Ask. Answer. Be the Hero!
Keeper
deadlyalpha
Posts: 1
Registered: ‎07-26-2013

Re: Linking Battle log account to xbox live

If i don't remember the password of my email ? :$
can i change ''email'' of the battle feed in the bf3  menu ?