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Keeper
exopic
Posts: 1
Registered: ‎09-06-2012

I don't receive "password reset" email from any ea, origin and battlelog services for 4 hours.

[ Edited ]

I don't receive "password reset" email from any ea, origin and battle services for 4 hours. First: I don't know why but I can't connect to my original account (/edit by admin: please do not post private information in a public board), it seems that password is changed like it was in summer ( pass was changed but I DIDN'T changed it, and I just reseted my password) I didn't write to ea because several of my friends had same problem. Second I DON'T GET ANY PASS RESET EMAILS FROM any EA, ORIGIN, BATTLELOG services for 4 hours.

 

HELP me EA

Keeper
busfia
Posts: 1
Registered: ‎09-06-2012

Re: I don't receive "password reset" email from any ea, origin and battlelog services for 4 hours.

[ Edited ]

Having the same problems! Why is it taking so long time for someone to fix this?

 

I did get a new account but I didnt get a verifying email. Is there any problems? My email is /edit by admin: please do not post private information in a public board and my ID is BOOMBABY-Busfia.

 

Please fix this fast now!

beautifulxchaos
Posts: 40
XP: 17
Solutions: 4
Registered: ‎09-05-2012

Re: I don't receive "password reset" email from any ea, origin and battlelog services for 4 hours.

Is there an option to re-send the e-mail? If so I would suggest doing that. Because maybe something went wrong the first time and it didn't get sent properly.

Marshall
ThePoolshark
Posts: 76
Registered: ‎09-05-2012

Re: I don't receive "password reset" email from any ea, origin and battlelog services for 4 hours.

Just contact EA Support. Help.ea.com then click contact us.

Keeper
jcnicholsbsu
Posts: 2
Registered: ‎09-14-2012

Re: I don't receive "password reset" email from any ea, origin and battlelog services for 4 hours.

I did this and they said there was nothing they could do.

Keeper
gssteele2
Posts: 1
Registered: ‎09-14-2012

Re: I don't receive "password reset" email from any ea, origin and battlelog services for 4 hours.

I have been trying to get my password reset for 2 days now. I first tried the password reset page - no e-mail.

 

I then had to create a new login account so I could chat with someone. They said they sent an email, but after 24 hours, nothing.

 

I chatted with someone else today and they asked for my birth date. I gave them my birth date, and was told it didn't match what they had on file.

 

So.... I'm guessing that when I first signed up for Origin, I was in too much of a hurry to enter correct data for my b-day.

 

Now, it appears that I'm paying a price for that. Is the game tied to one user id?

 

If I attempt to sign up using a different id, I have a feeling that I'll have to buy another copy of the game as well as the Premium that I just paid for last week.

 

I sincerely hope this isn't the case, but I don't know where else to take this problem.

 

Any ideas are hugely welcomed, as I don't want to spend another 90 bucks for the game and the expansion packs.

Keeper
traverius
Posts: 1
Registered: ‎09-15-2012

Re: I don't receive "password reset" email from any ea, origin and battlelog services for 4 hours.

Same fu***g problem here... I paid for bf3 and they didn't even make an effort t make i simple script for recovering the password correctly.

TheEvilHoly
Posts: 597
XP: 133
Solutions: 86
Registered: ‎08-27-2012

Re: I don't receive "password reset" email from any ea, origin and battlelog services for 4 hours.

Please remain calm and refrain from swearing on here please. The password reset requests are temporarily disabled, because EA is investigating a minor problem.

Keeper
directdevice
Posts: 1
Registered: ‎09-15-2012

Re: I don't receive "password reset" email from any ea, origin and battlelog services for 4 hours.

Cannot confirm my email address. did they temporarily disabled that functionality as well?

TheEvilHoly
Posts: 597
XP: 133
Solutions: 86
Registered: ‎08-27-2012

Re: I don't receive "password reset" email from any ea, origin and battlelog services for 4 hours.


directdevice wrote:

Cannot confirm my email address. did they temporarily disabled that functionality as well?


I'd guess that they did, it's the same system.