09-06-2012 09:01 AM - last edited on 09-17-2012 04:56 AM by EA_Bastian
I don't receive "password reset" email from any ea, origin and battle services for 4 hours. First: I don't know why but I can't connect to my original account (/edit by admin: please do not post private information in a public board), it seems that password is changed like it was in summer ( pass was changed but I DIDN'T changed it, and I just reseted my password) I didn't write to ea because several of my friends had same problem. Second I DON'T GET ANY PASS RESET EMAILS FROM any EA, ORIGIN, BATTLELOG services for 4 hours.
HELP me EA
09-06-2012 09:06 AM - last edited on 09-17-2012 04:56 AM by EA_Bastian
Having the same problems! Why is it taking so long time for someone to fix this?
I did get a new account but I didnt get a verifying email. Is there any problems? My email is /edit by admin: please do not post private information in a public board and my ID is BOOMBABY-Busfia.
Please fix this fast now!
09-06-2012 09:15 AM
Is there an option to re-send the e-mail? If so I would suggest doing that. Because maybe something went wrong the first time and it didn't get sent properly.
09-14-2012 05:33 PM
I have been trying to get my password reset for 2 days now. I first tried the password reset page - no e-mail.
I then had to create a new login account so I could chat with someone. They said they sent an email, but after 24 hours, nothing.
I chatted with someone else today and they asked for my birth date. I gave them my birth date, and was told it didn't match what they had on file.
So.... I'm guessing that when I first signed up for Origin, I was in too much of a hurry to enter correct data for my b-day.
Now, it appears that I'm paying a price for that. Is the game tied to one user id?
If I attempt to sign up using a different id, I have a feeling that I'll have to buy another copy of the game as well as the Premium that I just paid for last week.
I sincerely hope this isn't the case, but I don't know where else to take this problem.
Any ideas are hugely welcomed, as I don't want to spend another 90 bucks for the game and the expansion packs.
09-15-2012 03:20 AM
Same fu***g problem here... I paid for bf3 and they didn't even make an effort t make i simple script for recovering the password correctly.
09-15-2012 03:41 AM
Please remain calm and refrain from swearing on here please. The password reset requests are temporarily disabled, because EA is investigating a minor problem.
09-15-2012 05:18 AM
Cannot confirm my email address. did they temporarily disabled that functionality as well?
I'd guess that they did, it's the same system.