I bought in the Battlefield 3 premium money removed

[artemon3024]

Bought in the Battlefield 3 premium, the money was transferred, but the game is not transferred to the premium. The payment was a direct translation. The money was taken 7 days ago. Games still no.

[IIPrest0nII]

Hello @artemon3024

Make sure that you have Battlefield 3 the base game, because Battlefield 3 Premium Membership won't work if you don't have base game.

https://www.origin.com/en-us/store/buy/battlefield-3/pc-download/base-game/standard-edition (Battlefield 3 base game)

https://www.origin.com/en-us/store/buy/battlefield-3/pc-download/addon/battlefield-3-premium (Premium Membership. To use this add-on you must own the base game: Battlefield 3)