Games are not Showing up in library after doing an origins update

[brooksy0]

I Redeemed my BF3 And Syndicate games like a month ago now they won't let me play them because I have to activate them and I can't do that because activating them won't work because its down at the moment and also it will just most likely say that the key had already been used!

HELP!

[brooksy0]

Just some proof that i have purchased them!

http://gyazo.com/a02bb5374aba0a48794d15ccaaa32a68.png

Both in my origin games folder!!!

http://gyazo.com/acb5e9816a3cf00061a421bec3de1ed1.png

[ragnarok013]

As you know the key redemption service is temporarily down right now, you can wait to try to redeem the key or you can speak with a Game Advisor and he can see what is happening with your account.  You can contact a game advisor here: EA Customer support:  https://help.ea.com/contact-us

I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time.