Error saying i can not connect to EA

by LadyYukki
Reply

Original Post

Accepted Solution

Error saying i can not connect to EA

[ Edited ]
★★ Novice

I keep getting a message that says unable to connect to EA. when playing BF3 also it won't load my battlelog it says in red letters unable to connect... My husband who also plays BF3 is not having this issue in the same house so I do not understand what is going on.. also other games that need EA work fine.. what's the deal here, i got no messages about any problems in BF3

Message 1 of 4 (471 Views)

Accepted Solution

Re: Error saying i can not connect to EA

Community Manager

@LadyYukki Hey, are you still seeing this issue? If you still are can you try power cycling your router and/or clearing your console's cache? 

 

http://support.xbox.com/en-US/xbox-360/console/clear-system-cache

 

If the issue persists, can you try turning off the other console, in some cases there can be issues with routers when 2 consoles are being used simultaneously. In this case enabling UPnP(Universal Plug and Play) on the router may help. 


Thanks. 

David.png
Stay and Play.png

View in thread

Message 4 of 4 (441 Views)

All Replies

Re: Error saying i can not connect to EA

[ Edited ]
★ Apprentice

Hi, Austin here. From my understanding it sounds like you are going to need to move your host file. This is for the PC Version however. Please specify whether or not these steps help and, or, if you are infact on the PC Version of the BF3 Game. 



Click Start, click Run, type %systemroot% \system32\drivers\etc, and then click OK.
Rename the Hosts file to Hosts.old.
Create a new default hosts file. To do this, follow these steps:
Right-click an open space in the %WinDir%\System32\Drivers\Etc folder, point to New, click Text Document, type hosts, and then press Enter.
Click Yes to confirm that the file name extension will not be .txt.
Open the new Hosts file in a text editor. For example, open the file in Notepad.
Copy the following text to the file:

For Windows XP or for Windows Server 2003
# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
For Windows Vista or for Windows Server 2008
# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
::1 localhost
For Windows 7
# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handle within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost
Save and then close the file.


Once again, this is a suggestion from me, and you do have the ability to accept it or not. Any and all damage that may occur to your game I am not held responsible for. You are held responsible for any and all action taken against your game, because I do not work for EA, I am simply giving a suggestion. Hope you can get this to work! Thanks, Austin.

Message 2 of 4 (438 Views)

Re: Error saying i can not connect to EA

★★ Novice

thank you for the reply but i am on xbox360 console. the console connected fine this morning and now i am again tryin to play in the evening and it is again doing the same thing

Message 3 of 4 (432 Views)

Re: Error saying i can not connect to EA

Community Manager

@LadyYukki Hey, are you still seeing this issue? If you still are can you try power cycling your router and/or clearing your console's cache? 

 

http://support.xbox.com/en-US/xbox-360/console/clear-system-cache

 

If the issue persists, can you try turning off the other console, in some cases there can be issues with routers when 2 consoles are being used simultaneously. In this case enabling UPnP(Universal Plug and Play) on the router may help. 


Thanks. 

David.png
Stay and Play.png
Message 4 of 4 (442 Views)