Cannot "Get Online thru Origin since last update.

by cdiver22
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Original Post

Cannot "Get Online thru Origin since last update.

★★★ Newbie

Cannot "Get Online" thru Origin since last update. It will not allow me to play Battlefield 3 multiplayer.

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Re: Cannot "Get Online thru Origin since last update.

Community Manager (retired)

Hi cdiver22!

 

Could you provide us some more information about your issue, what kind of error message did you get or have you a more detailed description?

 

Meanwhile, please try following:

 

At first, download and install the latest version of Origin at www.origin.com/download (and make sure you have your Origin account ready as well)
If that doesn’t helped, close the origin client and go directly to you origin folder  C:\Program Files\Origin Games. Run the origin.exe in this folder with a rightclick -> run as administrator. 

 

This worked out in the most cases, if not, try to deactivate your firewall/antivirus software and/or check the online ports of your connection:

TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP
: 3659, 14000-14016, 22990-23006, 25200-25300
For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

 

Please let us now, if this problem after this workaround still exist.

 

Cheers
Basti

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