Can't connect to EA online. Xbox 360

[blazen232]

Hey peeps,

My issue is pretty strange i have to say. I'm able to connect one xbox when starting up BF3 but when the other one tries to connect it wont.

2 seperate profiles.

I've looked it up and tried all the tricks like deleting certain items, restarting the console, rebooting the router, all of it and nothing works.

I'm not using any ports on the router. Hitron Tech. CGN Model.

We've only been experiencing this issue for a few days now. (Was never a problem in the past) Hoping to get some good feedback, thanks.

[EA_Bastian]

Is your xbox console connected via wired or wireless connection?

I will provide you several workarounds, please accept as a solution if one of following steps helped you to solve this issue. If not, please respond that we can look for other possible solutions.

To make sure that no corrupt data causing your issue, you should clear your cache:

1. From the dashboard, click on My Xbox.
2. Select System Settings.
3. Select Storage.
4. Highlight Hard Drive Device.
5. Press Y to select Device Options, then Clear System Cache.
6. Reboot your console.

Redownload the updates for the game. NOTE: Not all games have a Title Update File.

1. From the Dashboard, click on My Xbox.
2. Select System Settings.
3. Select Storage.
4. Select Hard Drive Device by pressing A.
5. Select Games and Apps.
6. Select Game Title.
7. Delete Title Update File.
8. Restart Game.
9. Download the update when prompted.

Cheers                                                                                                                                                                       
Basti

[blazen232]

Did both of those, multiple times. Didn't work.

Wireless, both xboxs

[EA_Bastian]

Could you please try to run at least one Xbox wired and check if that solves your issue?

Cheers

Basti

[blazen232]

One console connected but now the other refuses to(Both wireless).

We tried both on wireless. Both on wired or one on wired the other one not and vice versa didnt work.

Mine just decided to work i guess.

[rexx424242]

Why do i only have this issue with EA games

[killeverybody2x]

I tried wired also

 still cannot connect 

[IIPrest0nII]

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@killeverybody2x wrote:

I tried wired also

 still cannot connect 

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@killeverybody2x

Can you please check this:

In case you have "Failed to connect to EA Online" issue in Battlefield 1 or Battlefield 4 on your Xbox One you will need to try this possible solution:

1) Go to Xbox Settings►► All Settings►►Network (Network Settings)

Spoiler

2) Then, go to Advanced Settings►► Alternate MAC Address and select "Clear"                              

Spoiler

After you will need to turn off (unplug the power cable) your Internet Modem (Router)  and wait 15 seconds and turn on it.  Then, also for Xbox One (turn off your Xbox One and unplug power cable and wait 15 seconds and turn on)

Spoiler

Sorry, these steps are more suitable for Xbox One, but I think you can also try on your Xbox 360.