I lost my email address

by zxzx3728
Reply

Original Post

Accepted Solution

I lost my email address

★ Newbie

Dear, EA.

Please Help! I lost my email address. Before, I don't care about my email address because I know my ID. But, someone became to know my ID, and he did 'Find a password'. So now I don't only know my password and my email address. How should I do? At reference, my ID is 'doghrkrns' . Please...Please... HELP!!!!!

Message 1 of 2 (524 Views)

Accepted Solution

Re: I lost my email address

Hero (Retired)

Since this is a public forum we cannot help you since it would involve accessing your account which we cannot do.  In order to solve your problem you will need to speak with at game advisor at EA Customer support:  https://help.ea.com/contact-us

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

View in thread

Message 2 of 2 (666 Views)

All Replies

Re: I lost my email address

Hero (Retired)

Since this is a public forum we cannot help you since it would involve accessing your account which we cannot do.  In order to solve your problem you will need to speak with at game advisor at EA Customer support:  https://help.ea.com/contact-us

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

Message 2 of 2 (667 Views)